Commvault Simpana 7 Support

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Contact Support - Commvault

    https://www.commvault.com/support
    Support Through a tightly integrated combination of people, processes and technologies, Commvault delivers support that customers trust to optimize operations, meet stringent service levels, achieve professional success and realize the full value of their data — regardless of time or location.

Commvault Support Services

    https://ma.commvault.com/support
    "Commvault has always been our top vendor when it comes to support, and response times have always exceeded our expectation. Every Commvault support staff we have dealt with has always gone above and beyond, for every support ticket we log."

Commvault Support Services - Telephone-Based Support

    https://ma.commvault.com/Support/TelephoneSupport
    Telephone-Based Support. Customers can access our telephone support hotline 24 hours a day 7 days a week (including US holidays) by dialing: North America. ... Commvault will respond on a Time & Material basis with "best effort" only upon receipt of a Purchase Order or Credit Card.

Commvault Support Services - Support Options

    https://ma.commvault.com/Support/Options
    Under the Commvault Authorized Support Partner (CASP) program, carefully-selected vendors provide essential support services to our customers, including 24/7 software help desk, along with enhanced service offerings such as on-site health checks and critical support engagements.

Commvault Support Services - Product Support

    https://ma.commvault.com/Support/ProductSupport
    Product Support. Commvault will provide full support for the current generally available release and one previous product release. Commvault End-of-Lifecycle (EOL) Support Notice will be delivered, electronically, during each phase of EOL activity via campaign notices, beginning twelve months prior to the effective date of obsolescence and consist of the following phases:

Supported Technologies - Commvault

    https://www.commvault.com/supported-technologies
    View a list of all Commvault supported technologies for applications, file systems, databases, hypervisors, cloud support, storage platforms and tape. View a list of all Commvault supported technologies for applications, file systems, databases, hypervisors, cloud support, storage platforms and …



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