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https://notalwaysright.com/tag/tech-support/
I work for an up-and-coming camera company as a Level 1 tech support agent. I got a customer on the line the other day who began the conversation by letting me know he was an electrical engineer and that he didn’t need to troubleshoot because there was clearly something wrong with his product.
https://www.spiceworks.com/it-articles/funny-help-desk-tickets-part-2/
More true, funny tech support stories from the IT help desk. ... The computer hadn’t been hacked, he had just left it unattended and someone came by and set every single Windows sound to play the whole song. I changed the theme and was done. Lesson learned: never leave a computer unattended because there are tricksters out there!
http://winthecustomer.com/funny-customer-service-stories/
Nov 13, 2012 · Funny Customer Service Stories You’ll Never Forget November 13, 2012 - By Flavio Martins Dealing with the typical customer service issues you face at work can make things become quite mundane, luckily there are those funny customer service moments that make it all worth it.
https://katenasser.com/worst-customer-service-stories-train-best-csrs/
The negative customer service stories address the emotional intelligence team members need to deliver memorable service. Below are the 25 worst customer service stories of the 40 that I received in response to the question: What is the worst thing a customer service rep ever said to you?
http://transcosmos.co.uk/blog/best-customer-service-stories-ever-2013/
Jul 22, 2013 · Story #1: Zappos Customer Support Rep Entertained a 10 Hour Phone Call Zappos has long been known for its insane dedication to customer service, in fact, we could have an entire post dedicated to Zappos’ customer stories alone. But this particular story from December 2012 set the record for being the longest customer support call ever ...
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