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https://www.pcsupportgroup.com/small-business-it-support/it-support-contracts/
Why Take Out A BusinessCARE Contract? With BusinessCARE we take total responsibility for the smooth running of your systems, so you don’t have worry about them. BusinessCARE provides you with a highly effective computer maintenance and support service for a low fixed monthly price, so you know exactly what your IT budget will be, with no ...Location: Liverpool Business Centre, 23 Goodlass Road, L249HJ
https://techspirited.com/computer-maintenance-agreement-contract-tips
Sep 26, 2018 · A new concept in the computer maintenance area is a Proactive Maintenance Agreement which can also be defined as a preventive service. Under this kind of contract, you are guaranteed monthly scheduled visits as per the number of hours that you specify in the contract.Author: Anju Shandilya
https://corporate.findlaw.com/contracts/operations/software-maintenance-and-technical-support-agreement-sagent.html
Software Maintenance and Technical Support Agreement - Sagent Technology Inc.: Learn more about this contract and other key contractual terms and issues by viewing the many sample contracts FindLaw has to offer in our Corporate Counsel Center.
https://www.techdonut.co.uk/it-support/it-support-contracts/sample-it-support-contract
If anything in the contract is unclear, or different to what you discussed with the supplier, ask them about it. The best support companies won't be happy until you're happy - and will rewrite or clarify any confusing areas of their support contract. Sample IT support contract >> (Microsoft Word, 66 KB)
https://www.lawdepot.com/contracts/computer-services-agreement/?loc=US
A Computer Services Agreement governs contracted work specifically relating to IT (information technology) and computer repairs or maintenance.
https://www.template.net/business/contracts/maintenance-contract-template/
An IT annual maintenance contract is an agreement between a client and a service provider for repair and maintenance of all IT services such as computers, plotters, printers, laptops, etc. The duration of this contract can vary from 1 to 3 years, depending on the mutual consent of both parties.
https://blog.capterra.com/negotiating-software-and-it-contracts/
1. Don’t pay for maintenance or support before you need it. Imagine your software relationship starts with implementation or some other type of customization. That work begins on day one of your work with the vendor, and so does the maintenance and support plan—along with maintenance fees. Wait a …
https://www.template.net/business/contracts/it-support-contract-template/
The above template will help you lay out the IT support and maintenance services you would like your company to receive from your preferred IT service provider by procuring a comprehensive and well-outlined IT support maintenance contract like the one above. This is a professionally designed template that you can easily use due to its fully ...
https://seqlegal.com/free-legal-documents/software-maintenance-agreement
Contents of this agreementUnder this agreement, the maintenance services are provided in relation to specific, identified software. Maintenance services are defined to cover the supply and/or application of upgrades and updates to the software being maintained. The service provider is expected to provide the services to a defined standard (eg with reasonable care and skill) and may be given ...
https://www.gartner.com/en/information-technology/glossary/hardware-and-software-maintenance-services
Software maintenance and support services include long-term and pay-as-you-go (incident-based) support contracts. Software support contracts include remote troubleshooting and support provided via the telephone and online channels, as well as installation assistance and basic usability assistance.
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