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https://definitions.uslegal.com/s/support-agreements/
Support Agreements Law and Legal Definition. Support consists of necessaries such as food, clothing and shelter and, in some cases, medicines and medical services. A promise to furnish support is sufficient consideration for the transfer of ownership of property, or for the assignment of a payment.
https://www.altn.com/Help/WhatIsASupportAgreement/
The Support Agreement Service from MDaemon Technologies is a technical service support offering to help your business get the most from your product. Support Agreements are flexible, designed to address the critical response needs of your business, and allow you to choose either a 6 month or one year term of service.
http://css.iq.harvard.edu/files/user-services/files/sla_desktop_support_v2.pdf
SLA Desktop Support.doc 1 Service Level Agreement Desktop Support Institute for Quantitative Social Science (IQSS) and Harvard‐MIT Data Center (HMDC) 15 October 2009 1. Overview This service level agreement defines the baseline services offered by IQSS/HMDC for Desktop Support, including eligibility for, and quality and limitations of, the ...
https://www.techdonut.co.uk/sites/default/files/sample_it_support_agreement.pdf
Example IT support agreement About this document This document is an example IT support agreement between a small business and an IT support company. Check the ‘IT Donut advice’ boxes for explanations of each area of the agreement. Usage This sample agreementhas been produced by The IT Donut (www.itdonut.co.uk) and Abussi
https://corporate.findlaw.com/contracts/operations/software-maintenance-and-technical-support-agreement-sagent.html
Software Maintenance and Technical Support Agreement - Sagent Technology Inc.: Learn more about this contract and other key contractual terms and issues by viewing the many sample contracts FindLaw has to offer in our Corporate Counsel Center.
http://www.lorrcs.com/uploads/3/7/0/4/37048185/lorrcs_repairdisclaimer_withsigline.pdf
1.1 Lorr Computer Solutions will only perform and provide computer services, repairs, and upgrades as requested by the customer. Lorr Computer Solutions will conduct honest, reasonable, and considerate services. The goal is to provide the highest quality of service and support, but specific results cannot be guaranteed.
https://www.windriver.com/support/SupportTerms.pdf/
maintenance under a Wind River software support and maintenance agreement without additional charge. The definition of “Update” excludes Upgrades. 1.16 “Upgrade” means an enhancement or addition to the Software other than an Update which Wind River does not …
https://www.template.net/business/contracts/it-support-contract-template/
Creating an IT Support Contract: 1. Choose a Template. The first thing you need to do is to choose the right template. There are many contract templates in Word you can choose from as there is a huge variety of templates available. It is very important that you choose the right template as this contract is the face of the deal.
https://www.techopedia.com/definition/2645/computer-support
Computer support is the process of providing diagnostic, troubleshooting, maintenance and repair services to a computer or similar device. It allows end users to seek and receive specialized computer maintenance and management services, either locally from their home/office or remotely via the Internet. Computer support differs from technical ...
https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
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