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https://www.techdonut.co.uk/sites/default/files/sample_it_support_agreement.pdf
Example IT support document Provided by Abussi Ltd, www.abussi.co.uk Example IT support document Provided by Abussi Ltd, www.abussi.co.uk Example IT support agreement About this document This document is an example IT support agreement between a small business and an IT support company. Check the ‘IT Donut advice’ boxes for explanations of ...
http://www.lorrcs.com/uploads/3/7/0/4/37048185/lorrcs_repairdisclaimer_withsigline.pdf
1.1 Lorr Computer Solutions will only perform and provide computer services, repairs, and upgrades as requested by the customer. Lorr Computer Solutions will conduct honest, reasonable, and considerate services. The goal is to provide the highest quality of service and …
https://www.lawdepot.com/contracts/computer-services-agreement/?loc=US
A Computer Services Agreement governs contracted work specifically relating to IT (information technology) and computer repairs or maintenance. This agreement can be adapted for fixed term contracts ending on a specified date, project-based contracts where the length of the term will depend on when the work is completed, or longer term, open ...
https://seqlegal.com/free-legal-documents/software-support-agreement
Software support agreement (basic) A simple agreement covering software support including updates and upgrades. Software support agreement (standard) An extended version of the basic agreement, with more optional provisions. Software support agreement (premium) A very flexible software support agreement, with many optional provisions.
http://css.iq.harvard.edu/files/user-services/files/sla_desktop_support_v2.pdf
SLA Desktop Support.doc 4 Outside business hours, IQSS/HMDC will provide a best-effort response to issues. Issues that are not deemed to be mission-critical will be queued for service during normal business hours in accordance with the tier support assigned to the specific product or service. In the
https://www.mailman.columbia.edu/information-for/desktop-support/desktop-support-service-level-agreement-2015-2017
General OverviewThis is a Service Level Agreement (“SLA”) between Mailman Faculty and Staff and the Desktop Support arm of the Information Technology Department of Mailman (MSPH IT) to document:The Standard Desktop Support ServiceThe general levels of response, availability, and maintenance associated with this serviceThe responsibilities of MSPH Desktop Support as a provider of this ...
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