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http://www.ratio-computers.com/support/
Ratio Computers Support Center, welcome. Support. back to homepage: Support Area. Welcome to RATIO ® Support Center Please select a product Series: iDive Series. iX3M Series. iDive Sport edition iDive Easy iDive Deep iDive Tech+ iDive Free. iDive COLOR edition iDive Easy iDive Deep iDive Tech+.
https://www.techrepublic.com/blog/decision-central/deciding-the-proper-user-it-support-ratio/
When I was an network administrator, the ratio that we often kicked about support was 30-35:1.Author: John Sheesley
http://www.ratio-computers.com/support/support4/support.htm
Ratio Computers Support center main page. Support. back to homepage: Support Area > Connect your Ratio ® Computer to your PC or Mac > Download the User Manual for your Ratio ® computer > Video Tutorials and "How to" > Troubleshooting > How to use the RATIO …
https://www.ratio-computers.us/content/7-support
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https://www.computereconomics.com/article.cfm?id=1261
Desktop Support Staffing Ratios: Executive Summary Desktop computers, including laptops and workstations, have become essential items for most employees, who rely on these machines as their primary means of access to corporate systems.
https://www.thinkhdi.com/library/supportworld/2016/staffing-ratios-for-support.aspx
Each contact, on average, lasts 7 minutes, so the total amount of work for the analysts is 49,000 minutes (7 x 7000), or 816.7 hours. Given an 8 hour workday (yes, that includes all breaks and lunches—we’ll subtract them out later) for 5 days a week and 52 weeks a year, each person has a 2080-hour work year.
https://community.spiceworks.com/topic/936427-it-support-to-end-user-ratio
May 07, 2015 · When there are big projects, it's often difficult to find time for everything. In our environment, we could definitely use another one or two support staff. In other environments, such as big corporations with big IT budgets, a ratio of 1:100 or 1:200 or …
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