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https://www.capterra.com/help-desk-software/
ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. ConnectWise Manage's help desk platform and ticketing system enables your team to receive, process, and respond to service requests quickly and efficiently.
https://www.zendesk.com/support/features/it-ticketing-system-free/
As the primary point of interaction between IT and the organization, your IT ticketing system needs to set the tone for great customer service. Your IT system must allow complex behind-the-scenes scenarios and technology software integrations that the rest of the company doesn’t see.
osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience. Try out the best cloud-hosted help desk platform for 30 days
https://www.spiceworks.com/free-help-desk-software/
Standard help desk management – Ticket management, email, reporting, dashboard, customizable user portal Customizable to meet your needs – Options to streamline tickets, support your users, and better work with your team using ticket rule automation Integrated with Active Directory – …
https://www.sysaid.com/help-desk-software/ticketing-system/what-is-a-ticketing-system
A ticketing system allows IT support to be organized, focused, efficient, and effective. This directly impacts costs and revenues, customer retention, and public brand image. Ultimately, ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution.
https://www.manageengine.com/products/service-desk/
"ServiceDesk Plus is a fantastic IT support ticketing system for small and mid-sized businesses. ServiceDesk Plus is everything that you would want in an application. It handles tickets and assets and helps structure and discipline your IT department.4.4/5(490)
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