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https://www.bls.gov/ooh/computer-and-information-technology/computer-support-specialists.htm
Sep 04, 2019 · Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes may be qualified for these jobs.On-the-job training: None
https://www.bls.gov/oes/current/oes151151.htm
Occupational Employment and Wages, May 2018 15-1151 Computer User Support Specialists. Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
https://www.bls.gov/ooh/computer-and-information-technology/mobile/computer-support-specialists.htm
Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.
https://www.bls.gov/oes/current/oes151152.htm
15-1152 Computer Network Support Specialists. Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.
https://learn.org/articles/How_Can_I_Become_an_IT_Support_Specialist.html
The U.S. Bureau of Labor Statistics reported in 2018 that the average salary for computer user support specialists was $50,980 (www.bls.gov). At that same time, computer network support specialist made an average of $62,770, per the BLS.Degree Required: Associate's degree (minimum); bachelor's degree (recommended)
https://www.thebalancecareers.com/computer-support-specialist-job-description-4582019
Nov 24, 2019 · A computer support specialist assists users who are having problems with software, computers, or peripherals such as printers or scanners. Some—called computer user support specialists—assist companies' customers, while others—known as computer network support specialists—provide in-house support to an organizations' information technology (IT) staff.
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