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https://acquire.io/blog/customer-service-tips/
Jul 18, 2019 · “Your Customer doesn’t care how much you know until they know how much you care”: Damon Richards. Click To Tweet. Only 21% of support staff ask for a customer’s name, according to research conducted by Contact Point Client. A big opportunity is being missed here. Customers like being called by their first name.
https://getawesomesupport.com/
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
https://medium.com/be-awesome/the-secret-to-our-awesome-customer-support-93c62dbfc837
Mar 09, 2016 · Our customer support at Webconnex is one of the many things setting us distinctly apart from our competition. Our support team is made up of 3 awesome people who provide live phone, messaging and ...
http://customerservicelife.com/what-is-awesome-customer-service/
Sep 22, 2014 · We recently enlisted the services of Jeff Toister, President of Toister Performance Solutions to gauge the alignment of our customer service team at Phone.com.. It took Jeff a matter of minutes to discover that no one on my team, including me, could clearly and concisely define AWESOME customer service.
https://redbooth.com/blog/blueprint-customer-support
Collaboration Customer Service. Our Blueprint for Awesome Customer Support Looking for ways to deliver better customer service? Check out how three men in a loft brought zen to the table.
https://www.helpscout.com/helpu/excellent-customer-service/
The language in this customer service email is excellent, and it’s something Chase has highlighted in our Brief Guide to Better Support Emails. It is made very clear the customer service rep is on the customer's side, and he uses positive language to clearly state what will happen in regards to the customer's request and why it will happen.
https://www.formilla.com/blog/customer-service-scenarios/
Customer service is nothing, if not a daring adventure. There are many customer service scenarios that need to be treated delicately and with tact – and others that offer room for a little more fun. I hope you’ve realized the importance of providing a great customer experience and have a better understanding of how to handle any situation.
https://www.callcentrehelper.com/best-customer-service-greeting-phrases-113176.htm
What makes the best customer service greeting phrases for your contact centre scripts? We surveyed over 80 of our readers to find out which examples work best. Our survey involved calling ten contact centres belonging to ten different companies, all of which are household names in the United Kingdom ...
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