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https://it.toolbox.com/blogs/joshua-feinberg/what-it-support-services-should-cost-on-a-per-employee-basis-112412
Earlier this year on Linked Answers, I saw an interesting question about the per employee costs of IT support services. The question, posed by Jason Mudd, APR, a public relations consultant, was, “ What does it cost on average, on a per employee basis, to provide IT services and support?” Mudd goes on to elaborate that he’s looking for this...
https://resource.optimalnetworks.com/blog/2015/01/12/cost-remote-it-support-help-desk
Jan 12, 2015 · What is the average price range for remote IT support? For remote server maintenance, expect to pay anywhere between $100 to $395 per server per month. The more features you want to be handled remotely (especially where issue remediation is concerned, unlimited or otherwise), the more you’ll need to invest.
https://www.computereconomics.com/page.cfm?name=IT%20Spending%20and%20Staffing%20Study
Over 20 specific IT cost management ratios and other IT support metrics are provided, such as IT budget as a percent of revenue and IT budget per employee/user, allowing IT executives to highlight opportunities to reduce IT costs, optimize IT expenses, and improve the efficiency, effectiveness, and governance of the IT organization.
https://community.spiceworks.com/topic/576615-your-it-cost-per-employee-per-quarter
Sep 08, 2014 · But to answer your question, about $2,500 per user, per year, for all the stuff you mentioned.
https://www.techdonut.co.uk/it-support/it-support-contracts/are-you-paying-too-much-for-it-support
PAYG support is usually charged by the hour - expect to pay anything from £75 per hour. You may be able to buy a block of time in advance that you can draw on as and when you need it. This is likely to work out a cheaper arrangement than buying each hour individually.
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