Crm Decision Support System

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What is decision support system (DSS)? - Definition from ...

    https://searchcio.techtarget.com/definition/decision-support-system
    Mar 01, 2010 · A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily. It is an "informational application" (to distinguish it from an "operational application" that collects the data in the course of normal business operation).Typical information that ...

MIS - Customer Relationship Management - Tutorialspoint

    https://www.tutorialspoint.com/management_information_system/customer_relationship_management.htm
    Customer Relationship Management is a comprehensive strategy and process of acquiring, retaining, and partnering with selective customers to create superior value for the company and the customer. It involves the integration of marketing, sales, customer service, and the supply-chain functions of the organization to achieve greater efficiencies ...

Customer Relationship Management: Using CRM to Focus on ...

    https://study.com/academy/lesson/customer-relationship-management-using-crm-to-focus-on-customers.html
    Customer relationship management (CRM) is a strategy for managing relationships with customers in an organized way. CRM systems are information systems designed to support an organization's CRM strategy. The two major components of a CRM system are: operational CRM systems and analytical CRM systems.

Decision Support System and Customer Relationship ...

    https://www.researchgate.net/publication/43121559_Decision_Support_System_and_Customer_Relationship_Management_as_Components_of_the_Cybernetic_System_Enterprise
    In this context, the paper focuses on the structure of Decision Support System and Customer Relationship Management and their benefits in the functioning of the global system, by examining the ...

What is decision support system (DSS)? - Definition from ...

    https://searchcio.techtarget.com/definition/decision-support-system
    Mar 01, 2010 · A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily. It is an "informational application" (to distinguish it from an "operational application" that collects the data in the course of normal business operation).Typical information that ...

Decision Support System and Customer Relationship ...

    https://www.researchgate.net/publication/43121559_Decision_Support_System_and_Customer_Relationship_Management_as_Components_of_the_Cybernetic_System_Enterprise
    In this context, the paper focuses on the structure of Decision Support System and Customer Relationship Management and their benefits in the functioning of the global system, by examining the ...

Customer Relationship Management: Using CRM to Focus on ...

    https://study.com/academy/lesson/customer-relationship-management-using-crm-to-focus-on-customers.html
    CRM systems are information systems designed to support an organization's CRM strategy. The two major components of a CRM system are: operational CRM systems and analytical CRM systems.

Study on the design of CRM-oriented synthetic decision ...

    https://ieeexplore.ieee.org/document/4670766/
    Study on the design of CRM-oriented synthetic decision support system Abstract: With the popularization of e-commerce in recent years, customer relationship management (CRM) has gained much attention. Many companies have initiated projects to improve on customer orientation and plan the implementation of CRM systems. Among the desired benefits ...

Decision Support System (DSS): Meaning, Features and Users

    http://www.yourarticlelibrary.com/management/decision-making-management/decision-support-system-dss-meaning-features-and-users/70296
    Thus, Decision Support System (DSS) is a specialized MIS designed to support an executives’ skills at all stages of decision making i.e. problem identification, selecting relevant data, picking the approach to be used in decision making and evaluating the alternative courses of action.



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