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https://www.contractedge.com/software-maintenance-agreement/
When to Use the Custom Software Maintenance Agreement This Agreement governs the relationship between a Consulting Firm that maintains and supports custom software and its Client. A new software maintenance contract should be generated whenever you provide ongoing software maintenance and support services for software you have developed.
https://corporate.findlaw.com/contracts/operations/software-maintenance-and-technical-support-agreement-sagent.html
Software Maintenance and Technical Support Agreement - Sagent Technology Inc.: Learn more about this contract and other key contractual terms and issues by viewing the many sample contracts FindLaw has to offer in our Corporate Counsel Center.
https://www.pandadoc.com/software-development-agreement-template/
The Developer agrees to respond to any reasonable request for assistance made by the Client regarding the Software within [Time frame] of the request. Except as expressly provided in this Software Development Agreement, the Client shall not be obligated under this Agreement to provide any other support or assistance to the Developer.
https://seqlegal.com/free-legal-documents/software-support-agreement
This is a short-form software support contract. The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software. The template assumes that support is to be provided in relation to a particular software system, rather than software generally.
http://www.custom-software.com/support_contract.html
Although a support contract is preferential, CSE does offer support on a "per incident" basis. The rate for each 1-hour block of time is $245.00. With "per incident" support, any remaining time does not carry over to subsequent support incidents. A credit card is required for "per incident" support services and support time is non-refundable.
https://blog.capterra.com/negotiating-software-and-it-contracts/
(Vendors have their own common mistakes.) It’s meant to help you license software, buy software-as-a-service (SaaS) and other cloud computing offerings, and hire tech services vendors. 1. Don’t pay for maintenance or support before you need it. Imagine your software relationship starts with implementation or some other type of customization.
https://www.rsa.com/content/dam/en/terms/custom-application-support-agreement-for-rsa-products.pdf
the software industry). This time period may be extended by RSA at its sole discretion. For certain custom software deliverables, Customers may enter into an Extended Support agreement for a period of one or two years to obtain Custom Application Support for custom software which has already reached its EOPS date. (d) If Custom Application ...
https://www.template.net/business/contracts/it-support-contract-template/
Creating an IT Support Contract: 1. Choose a Template. The first thing you need to do is to choose the right template. There are many contract templates in Word you can choose from as there is a huge variety of templates available. It is very important that you choose the …
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