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https://study.com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing.html
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's ...
https://www.forbes.com/sites/blakemorgan/2018/03/05/customer-experience-vs-customer-service-vs-customer-care/
Mar 05, 2018 · In many instances, customer care moves one step beyond basic customer service by building an emotional connection. Customer experience is the total journey of a customer…Author: Blake Morgan
https://www.differencebetween.com/difference-between-customer-care-and-vs-customer-service/
Apr 17, 2011 · This includes attitude, knowledge, quality of service and technical support. Differences between Customer care and Customer service. Customer care is focusing on customers in making them satisfied and knowing their interests while customer service focuses on the jobs involved when servicing customers rather than their needs.
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