Find all needed information about Customer Parature Support. Below you can see links where you can find everything you want to know about Customer Parature Support.
https://dynamics.microsoft.com/en-us/customer-service/overview/
Dynamics 365 Virtual Agent for Customer Service. One package combining Power Virtual Agents and Dynamics 365 Customer Service Insights, enabling customer service teams to easily identify and automate common support issues using intelligent chatbots. Learn more
https://www.crunchbase.com/organization/parature
Parature provides on-demand customer service software, making it possible for any business to leverage the Internet to provide outstanding customer service and online support. Parature provides an efficient way to serve, support, retain, engage with and maximize the value of every customer.Founded: 15 Jun, 2000
https://support.microsoft.com/en-us/help/4035128/lifecycle-parature-from-microsoft-end-of-support-june-2-2017
Jun 02, 2017 · We have continued to innovate and invest heavily in Dynamics 365 for Customer Service, and to transition the capabilities of Parature to Dynamics 365 for Customer Service. To align with these investments, and to provide unified engagement across all Dynamics 365 business applications, Microsoft will end support for Parature and terminate the ...
https://www.zdnet.com/article/microsoft-to-drop-support-for-parature-customer-service-offering-by-may-2018/
Jun 12, 2017 · Microsoft to drop support for Parature customer-service offering by May 2018. Microsoft is giving users of its Parature customer-service SaaS offering a …Author: Mary Jo Foley
https://en.wikipedia.org/wiki/Customer_support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
https://mbs.microsoft.com/Files/public/CS/Parature/ParatureDiscontinuationofServiceFrequentlyAskedQuestionsforCustomers.pdf
Parature, from Microsoft Discontinuation of Service Updated May 2018 ... Service and to transition the capabilities of Parature to Dynamics 365 for Customer Service. Parature service and support was discontinued on May 15, 2018. ... The Parature support website will remain live until August 13, 2018 for customers who would like to request a one
https://www.webopedia.com/TERM/M/microsoft-parature.html
Examples of customer engagement capabilities provided by Microsoft Parature include self-service knowledge base portals for customers on the Web and social networks like Facebook, online chat systems for customer service and proactive sales opportunities, customer support ticketing and status monitoring, mobile customer support on a variety of ...
https://crmgiant.eu/announcements/bye-bye-parature-hello-dynamics-365-for-customer-service/
Existing customers will be migrated to Microsoft Dynamics 365 for Customer Service. Below you can read the official statement: To our valued Partners, On behalf of Microsoft Dynamics 365, we want to thank you for your continued partnership as we transition the capabilities of Parature, from Microsoft (Parature) to Dynamics 365 for Customer Service.
https://news.microsoft.com/2014/01/07/microsoft-acquires-parature-to-add-leading-customer-self-service-suite-to-microsoft-dynamics-crm/
Jan 07, 2014 · Parature’s approach to its solutions enables organizations to take advantage of an extendable knowledge base available through self-service portals on the Web and Facebook, support ticketing, mobile customer care on virtually any device the customer chooses to use, social customer support, and chat for both traditional customer service ...
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