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https://www.salesforce.com/blog/2013/09/customer-service-principles.html
Here are seven customer service principles that can help you transform your support operations and deliver the best experience every time. 1. Support customers as a team. Customer service is a team sport — and not just for your customer support team. Train every employee on your helpdesk software so they can all pitch in when times are busy. Sure, you’ll want to pass highly technical cases to the …
https://simplicable.com/new/customer-service-principles
Jan 10, 2016 · Customer service principles are foundational statements that an organization adopts to guide service strategy, policy, procedure, measurement and culture. They are unique to an organization and are guided by factors such as your goals and brand identity.
https://iwantitnow.walkme.com/5-customer-service-principles-and-practices-to-set/
Sep 24, 2014 · Principle: Customer Service Is Worth Actual Money One mistake that most of the managers or business owners do is try and cut on the costs of customer services, for the sake of limiting the expenses. It should be noted that investing in a …
https://www.sysaid.com/blog/entry/9-guiding-principles-that-can-help-improve-your-service-desk
This principle says that you should think about, and manage, how users and customers experience the service and their interactions with IT. For managers, this is about the design of services and service interactions, but everyone in IT can have an impact on the user experience.
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