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https://www.managementstudyguide.com/after-sales-service.htm
After sales service includes various activities to find out whether the customer is happy with the products or not? After sales service is a crucial aspect of sales management and must not be ignored. Why After Sales Service ? After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers.
https://www.techopedia.com/definition/4217/after-sales-support
After-sales support is a service that is provided after merchandise or services have been sold. Most after-sales support involves a guarantee, warranty, upgrade or repair service. Some of the after sales customer supports includes an ongoing relationship with the original equipment manufacturer (OEM) throughout the life cycle of the product or ...
https://www.investopedia.com/terms/a/aftersales-support.asp
After-sales support helps ensure that a customer gets as much use and value as possible out of their purchase. This may entail training on existing features or education about new uses or ...
https://keap.com/product/after-sales-service
After sales service refers to all the things you do for the care and feeding of your valued customers after they buy your product. This type of customer aftercare is important for any business, but especially for small businesses where every client counts. It's not enough to say "Thanks" or "Let's keep in touch" after a sale is complete.
https://us.midea.com/support
Contact customer support at Midea, the world’s largest producer of major appliances with a mission to create surprisingly-friendly solutions so you can enjoy life at home.
https://www.gfk.com/fileadmin/user_upload/dyna_content/Global/documents/Whitepapers/GFK-after-sales-service-white-paper-DIGITAL.pdf
customer relationship We’ve seen that brands can use the after-sales service to build long-term customer relationships by being proactive and empathetic. Another way to build strong customer relationships is to be truly customer-centric by maintaining a two-way dialogue after a sale. By establishing better communication, brands can
https://www.dji.com/support
Welcome to DJI Support. From product support to repair services, we are here for you.
https://www.business.qld.gov.au/running-business/consumer-laws/customer-service/after-sales
After-sales service includes what you do at the point of sale, including your customer service and selling techniques. It also includes how you follow up after the customer has left, such as providing follow-up contact and effectively dealing with complaints.
https://www.helpscout.com/75-customer-service-facts-quotes-statistics/
Along with the marketplace, customer attitudes and business’ responses have shifted. Chat and messaging are here to stay. Millennials have spending power and prefer different methods of communication. And we’ve barely scratched the surface where AI-empowered customer support is concerned. We hope you find this revised resource informative!
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