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https://careertrend.com/about-6627509-definition-customer-service-agent.html
Aug 25, 2018 · A customer service agent is someone who provides service and support to a company's customers. Working via phone, in-person or online, these employees answer questions, solve problems, take orders and provide information when needed. They are an important part of the overall customer experience.
https://www.cleverism.com/job-profiles/customer-support-agent/
The Customer Support Agent is responsible for acting as a liaison for customers and the business and assists with complaints, errors, orders, cancellations, billing, and other queries. The main objective of the Customer Support Agent is to ensure that there are excellent service standards and maintenance of high customer satisfaction.
https://searchcustomerexperience.techtarget.com/definition/customer-service-and-support
Dec 01, 2018 · Customer service agents help consumers pay bills, review or make changes to accounts, handle returns and answer frequently asked questions. Customer support teams also have consumer contact, but they are part of the larger customer service department, answering questions related to and troubleshooting products. Depending on the industry, support teams provide guidance …
https://www.definitions.net/definition/customer%20service%20agent
Sep 30, 2016 · customer service agent. An employed or self-employed person with the ability, experience, skills, qualities and training to deliver and provide customer service to the customer base of a business, company in accordance with their job title, job description and job person specification.
https://www.thefreedictionary.com/customer+agent
Define customer agent. customer agent synonyms, customer agent pronunciation, customer agent translation, English dictionary definition of customer agent. Noun 1. customer agent - a foreign purchaser who buys goods outright for resale buyer, emptor, purchaser, vendee - a person who buys
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