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https://www.capterra.com/customer-service-software/
The most efficient Customer Service teams have an ace up their sleeves known as Pipefy. When your customers are ready to thrive and are counting on you to do so, make it simple for them by centralizing all of the customer support requests in one place and standardizing the service delivery flow to ensure an excellent experience from the beginning.
https://www.getapp.com/customer-service-support-software/customer-service/
Customer service software streamlines customer service efforts of a business. It enables users to address customer concerns and communicate with them across different channels such as email, web, and social media.
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