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https://hclpnpsupport.hcltech.com/csm
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https://www.jitbit.com/news/customer-support-experience/
Oct 17, 2019 · Customer Support is Tricky. First, let's talk about the difference between trying for a good customer support experience and actually achieving a good customer support experience. Many strive for good customer support, but many fail. Why? Because it's so easy to fall into subpar support. Good customer experiences don't just grow on trees.
https://www.salesforce.com/products/service-cloud/what-is-customer-service/
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
https://www.investopedia.com/terms/c/customer-service.asp
Make sure your customer service representatives are fully informed and have the latest information and the company's products and policies. Periodically assess the customer service experience you ...
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