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https://www.capterra.com/customer-service-software/
Zendesk is the leading cloud-based help desk software built to improve your customer service. Solve tickets easily and support your customers on any channel: text …
https://www.zendesk.com/support/features/customer-service-management-software/
For example, many options for customer service management software offer the ability to communicate through social media sites like Twitter and Facebook. As messaging channels have grown in popularity, there are now options for customer support software that can handle apps like Facebook Messenger and WhatsApp.
https://www.phaseware.com/customer-support-management
Customer Support Management Become a customer support champion by using the best customer support software. PhaseWare offers a plethora of B2B customer support solutions to address every step in your customer support flow, from a self-service knowledge base platform to support ticket software.
https://www.netsuite.com/portal/products/crm/customer-service-management.shtml
NetSuite CRM+ customer service management software provides you with all the tools necessary to significantly reduce service costs, improve customer satisfaction and retention, as well as attract new customers—all in one complete Web customer service software solution!
https://www.happyfox.com/
Provide Exceptional Customer Support. Everyday. Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums.
https://www.capterra.com/customer-relationship-management-software/
Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all …
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