Find all needed information about Customer Support Portal Salesforce. Below you can see links where you can find everything you want to know about Customer Support Portal Salesforce.
https://www.salesforce.com/hub/service/customer-portal/
A self-service portal is an internal system requiring a customer username and password to access information for personal research. The customer can see details about his/her account, view past history, review case outcomes, determine whether they are still open, etc.
https://www.salesforce.com/products/service-cloud/solutions/customer-portal/
The Service Cloud is a call center software, built on a SaaS model, that empowers your company to manage customer service in the cloud. Manage all aspects of your customer call center with Service Cloud by Salesforce.
https://www.salesforce.com/products/service-cloud/communities/
Go hands-on with Service Cloud and see all the ways you could be delivering better, more efficient customer support in a few easy steps. Try for free OR CALL CALL US 1-800-667-6398
https://www.salesforcetutorial.com/what-is-customer-portal-in-salesforce/
Customer Portal in Salesforce provides online support for the customers to resolve their inquiries by providing best user interface to customer. The Customer Portal allows you to deliver a personalised, service application to your most important customers.
https://www.salesforce.com/products/service-cloud/best-practices/self-service-portals/
A self-service portal is also an extremely efficient way of outreaching to new customers, boosting customer-to-customer relationships, and improving company-customer relationships. When portals are planned and implemented appropriately, they have a positive impact on an organization’s productivity and IT customer satisfaction.
https://developer.salesforce.com/forums/?id=906F000000097DuIAI#!/feedtype=RECENT&criteria=ALLQUESTIONS&
Jul 25, 2011 · App to Portal Users Profile.If you want to give App to Customer Portal users you can give by going to create App-> assign the App to those Customer Portal Profiles. And Other Users can use the App if you assign the App to their Profiles.
https://success.salesforce.com/answers?id=90630000000gwQoAAI
Sep 09, 2011 · A Salesforce Customer Portal is similar to a Self-Service portal in that it provides an online support channel for your customers—allowing them to resolve their inquiries without contacting a customer service representative. However, a Customer Portal provides significantly richer functionality than a Self-Service portal.
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