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https://www.thebalancecareers.com/customer-service-interview-questions-and-answers-2061473
Oct 25, 2019 · Customer service interviews may include a number of different question types.Many will be common interview questions you might be asked for any job, such as questions about your employment history, your educational background, your skills and qualifications for the job, and your goals for the future.
https://www.livechatinc.com/blog/customer-service-problem-solving/
Mar 15, 2016 · Recently, I’ve read an interesting customer service story. An American Express customer has made a decimal mistake while making a payment and paid thousands of dollar instead of hundreds (ouch!).. He called AmEx to inform them about the mistake and ask for advice. He was assured by a representative that the problem won’t affect his account and all charges will be refunded.
https://www.upwork.com/i/interview-questions/customer-service/
11 Customer Service interview questions and answers. Looking for Customer Service freelancers to build your team? ... A great answer won’t just involve solving a problem or answering a question, but ensuring that the customer had as positive an interaction as possible. ... There are a lot of customer support systems out there. Some of the ...
https://www.indeed.com/hire/interview-questions/customer-service-representative
Example: “To me, customer service means identifying the root of a customer’s problem and working to find a solution that surpasses their expectations using in …
https://www.verizon.com/support/residential/home
Need help with Verizon 's TV, Internet or Phone? Or need assistance with Billing? Our online support site provides the information and tools you need to quickly resolve any issue.
https://blog.capterra.com/it-service-success-asking-the-right-question-so-you-dont-solve-the-wrong-problem/
IT Service Success: Asking the Right Question So You Don’t Solve the Wrong Problem. ... What are your go-to questions to get to the heart of a problem? Let us know in the comments! ... (we’re a collaborative customer support software that emphasizes collaboration). It’s so true that we get caught up trying to just solve what the customer ...
https://www.usps.com/help/contact-us.htm
Connect with our customer service representatives to help resolve your issue and get back on track. ... Frequently Asked Questions. Email Informed Delivery Support. Stamps & Free Shipping Supplies ... envelopes, and postal forms, or to report a problem with your shipping supply order. Hours of Operation Monday – Friday 7 AM – 11 PM ET ...
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