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https://www.groovehq.com/blog/definition-of-customer-service
Customer service is a broad term used to define how a company supports its customers before, during, and after a purchase. In other words, customer service isn’t just about customers . Instead, the idea reaches out to every experience a visitor, lead, prospect, or customer has with your business.
https://www.salesforce.com/hub/service/customer-service-dictionary/
Customer Service Dictionary of the Most Common Customer Support Terms Ever wonder why customer service reps are also called agents? It's because support reps are actually a lot like secret agents — they're mysterious, they fight for [customer] justice, and they have their own special lingo.
https://freshdesk.com/customer-support-glossary
The Ultimate Customer Support Glossary. Ticket? Status? SLA? When you are using a helpdesk for the first time, there are so many new terms you need to learn. And it's not easy. So we thought we'd help! Here are the definitions of every term in a helpdesk that you need to know.
https://www.investopedia.com/terms/c/customer-service.asp
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.
https://support.idevicesinc.com/hc/en-us/articles/360000236787-Terminology
Here are some common terms and phrases utilized by Apple HomeKit™ and the iDevices Switch: Homes - The largest collection of your products, containing your Rooms, Zones and Scenes.. Rooms - A group of products organized by where they live in your Home (e.g. Master Bedroom = Desk Lamp, Stereo, Alarm Clock).. Products - The name that you assign to a Switch, based on the product …
https://quizlet.com/233858378/customer-service-terminology-flash-cards/
Customer Service terminology. STUDY. Flashcards. Learn. Write. Spell. Test. PLAY. Match. Gravity. Created by. Taniah68 TEACHER. Terms in this set (10) call centre. an office in which customer services calls are handled. customer base. the group of customers who repeatedly purchase the goods or services of a business.
http://customerthink.com/a-glossary-of-terms-for-customers-and-service/
Apr 20, 2014 · This Glossary of Terms was helpfully crafted by Arti Gupta. Customer Advocacy. Customer advocacy is a specialized form of customer service in which companies focus on what is best for the customer. It is a change in a company’s culture that is supported by customer-focused customer service and marketing techniques. Customer Analytics
https://www.inc.com/encyclopedia/customer-service.html
The term customer service encompasses a variety of techniques used by businesses to ensure the satisfaction of a customer, from friendly and attentive staff to prompt response when confronted with ...
https://www.powerthesaurus.org/customer_service/synonyms
Customer service synonyms. Top synonyms for customer service (other words for customer service) are client service, customer care and client relations.
https://www.merillat.com/customer-support/cabinet-terminology.html
With custom cabinetry, the sky’s the limit in terms of cabinet dimensions, shape, wood types, finish and special detailing. Custom cabinetry provides customers an unlimited number of styling options in both their framed and frameless offerings.
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