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https://www.capterra.com/customer-service-software/
The most efficient Customer Service teams have an ace up their sleeves known as Pipefy. When your customers are ready to thrive and are counting on you to do so, make it simple for them by centralizing all of the customer support requests in one place and standardizing the service delivery flow to ensure an excellent experience from the beginning.
https://www.atstrack.com/customer-support.html
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https://en.wikipedia.org/wiki/Issue_tracking_system
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. Issue tracking systems are generally used in collaborative settings—especially in large or distributed collaborations—but can also be employed by individuals as part of a time management or ...
https://www.capterra.com/issue-tracking-software/
HappyFox is a web based issue tracking software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk.
Streamline asset tracking & preventative maintenance. Communication. ... 24/7 Customer Service. Our support team of real people is here for you 24 hours a day, 7 days a week. SUPPORT We’re dedicated to your success. Our Quore Support team is made up of real, experienced Quore users, many with backgrounds in hospitality, ready to help you 24 ...
https://blog.capterra.com/the-7-best-free-help-desk-software-tools/
ConnectWise Control is a help desk and customer support solution for small and midsize businesses (SMBs). The software can be deployed on the cloud and on-premise. Its free version supports one technician and up to three customer agents. It allows agents to connect with one customer at a time and resolve the customer’s query.
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