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https://www.kayako.com/blog/customer-support-vs-customer-service/
Dec 22, 2016 · In spite of the differences, the terms ‘customer service’ and ‘customer support’ are frequently used interchangeably. Even Google does not recognize the distinction. It treats customer support and customer service as the same keyword string. Type in ‘customer support’ and you will get results for ‘customer service’.
https://www.liveagent.com/academy/customer-service-vs-customer-support/
Customer Support vs. Customer Service. Selecting the term customer support or customer service when naming a customer-facing department depends on what products or services a company sells and whether those require ongoing technical assistance. The name should ultimately reflect the activities of the agents representing it.
https://english.stackexchange.com/questions/220518/customer-support-vs-customer-service
Customer service is the provision of service to customers before, during and after a purchase. Customer support: is broadly a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of ...
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