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https://quizlet.com/93471877/ist-chapter-1-flash-cards/
B) to handle day-to-day business event data at the operational level of the organization C) to support interaction between the firm and its customers D) to support the coordination of suppliers, product or service production, and distribution E) to enable customers to buy goods and services from a …
https://en.wikipedia.org/wiki/Customer_relationship_management
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers.It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.. One important aspect of the CRM approach is the systems of CRM that compile ...
https://www.microsoft.com/en-us/industry/financial-services/insurance
Redefining how insurers do business by improving operations, enabling revenue growth, and delivering engaging experiences. A brand-new product is developed and in market quickly. The product’s platform helps drive continuous innovation throughout the company. Provide business intelligence and ...
https://learn-informationsystem.blogspot.com/2014/12/customer-relationship-management.html
Customer relationship management (CRM), an organizational strategy that focuses on the customer. ... and the customer response to the marketing, sales and services of an organization. Analytical CRM system, analyzing customer data for a variety of purposes, including: ... we know the system called Customer Relationship Management. What is that ...
https://www.sciencedirect.com/science/article/pii/S0160791X02000386
4. Data mining and customer relationship management. It should be clear from the discussion so far that customer relationship management is a broad topic with many layers, one of which is data mining, and that data mining is a method or tool that can aid companies in …Cited by: 514
https://quizlet.com/198955553/chapter-10-decision-support-and-expert-systems-flash-cards/
Start studying Chapter 10: Decision Support and Expert Systems. Learn vocabulary, terms, and more with flashcards, games, and other study tools. ... a. enterprise resource planning b. customer relationship management c. supply chain management d. decision support ... A decision support system's module is a database or data warehouse that ...
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