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https://dss.in.tum.de/files/bichler-research/2008_setzer_service_tranistions.pdf
The goal of service transition management is to plan and control service changes and deploying changed service releases into the production environment successfully, i.e., with minimum negative impact to the business. We assume that a service is down during the change fulfillment period. As
https://www.researchgate.net/publication/4354568_Decision_support_for_service_transition_management_Enforce_change_scheduling_by_performing_change_risk_and_business_impact_analysis
Decision support for service transition management Enforce change scheduling by performing change risk and business impact analysis
https://ieeexplore.ieee.org/document/4575135/
Decision support for service transition management Enforce change scheduling by performing change risk and business impact analysis Abstract: In IT service delivery, alignment of service infrastructures to continuously changing business requirements is a primary cost driver, all the more as most severe service disruptions can be attributed to poor change impact and risk assessment.Cited by: 15
https://www.invensislearning.com/blog/use-decision-support-itil-incident-management/
Nov 18, 2015 · The manner in which software engineers resolve incidents, play a crucial role on the business performance of the service provider. Hence, to get best results in terms of incident management, and reduce negative impacts on businesses, engineers should be provided with a decision support system that will prioritize incidents based on their business impacts.
http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.298.5716
BibTeX @MISC{Setzer_decisionsupport, author = {Thomas Setzer and Technische Universität München and Kamal Bhattacharya and Heiko Ludwig}, title = {Decision Support for Service Transition Management Enforce Change Scheduling by Performing Change Risk …
https://www.mhcirl.ie/DSS/dir_dss/
Director of the Decision Support Service. The Mental Health Commission has appointed Áine Flynn as Director of the Decision Support Service (DSS) and she commenced in post on the 2nd October 2017. She is a member of staff of the Mental Health Commission.
Current Status of the Decision Support Service. The Assisted Decision-Making (Capacity) Act 2015 was signed by the President on 30 December 2015. The Act reforms Ireland’s capacity legislation which has been in place since the 19th century.
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