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https://www.kochartech.com/blog/2017/05/12/decision-trees-important-customer-service/
May 12, 2017 · Decision trees software for customer service play an important role to overcome challenges of knowledge findability. By providing decision trees to their support representatives, and integrating them with websites & self-care apps, companies can largely enhance their customer service …
https://knowmax.ai/solutions/interactive-decision-tree-software/
Decision Trees for Call Centers. Reduce average handle time of tickets and calls by using a decision trees software for complex interactions, by building consistency in customer support. Ensure your support agents use Knowmax’s Interactive Decision Tree Tool to enhance First Call Resolution and overall CSAT score.
effectively manage customer support – both online and in call centers. Improve your customer service. Enable users to reach consistent answers to common queries by creating custom decision trees through our guided decision tree software.
https://corp.yonyx.com/customer-service/creating-decision-tree-customer-support-best-practices/
Jun 15, 2014 · A decision tree basically takes you step-by-step to finding the ideal solution to your problem. So, how can this be implemented into a customer support page? Well, there are a number of widgets that can do it for you. Always remember that a decision tree really is …
Interactive Decision Trees for Call Centers, Business Process based Applications & Customer Self Service Interactively guide call center agents for technical support, business process compliance, telemarketing, lead qualification and more.
http://www.butleranalytics.com/10-free-decision-tree-software/
Oct 19, 2016 · The first five free decision tree software in this list support the manual construction of decision trees, often used in decision support. iBoske, Lucidchart and SilverDecisions are online tools, and the others are installable. All products in this list are free to use forever, and are not free trials (of…
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