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https://www.investopedia.com/terms/c/customer-service.asp
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.
https://study.com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing.html
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's ...
http://www.businessdictionary.com/definition/customer-support.html
customer support: Range of services provided to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of the product.
https://www.salesforce.com/products/service-cloud/what-is-customer-service/
Since customer service is a key driver of business success, it’s time for businesses to stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. Every person or company will have their own definition of what good customer service means.
https://bizfluent.com/how-5856047-develop-customer-service-model.html
Define what you and/or your company means by "customer service." Write down all aspects of the customer experience that you feel is important to work on and develop. Review your company goals and missions to determine if there are any customer service models already written into your policies.
https://www.myperfectresume.com/how-to/interview-tips/define-excellent-customer-service
Customer service is all about how you make the entire experience for the customer. Excellent customer service means going above and beyond his or her expectations. Build My Resume Sample ‘Define Excellent Customer Service’ Interview Answers. 1. Excellent customer service involves meeting and surpassing expectations.Author: Kevin Barry
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