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https://www.wisegeek.com/what-is-a-desktop-support-specialist.htm
Oct 17, 2019 · A desktop support specialist is a trained computer expert who provides technical support to users of computer software and hardware running the Windows®, Macintosh®, or Linux® operating system.Most often, a support specialist works within a company's information technology department, as a member of the help desk staff at a computer support company, or as an independent contractor.
https://www.its.msstate.edu/support/desktop/
More comprehensive support is available to departments for University-owned computers. The following principles define the general framework of this support. ITS will support hardware for a reasonable life expectancy. The computer industry generally recognizes three to four years as the typical lifespan of a desktop computer.
http://met-networks.com/whats-the-difference-between-help-desk-and-desktop-support/
What’s the Difference Between Help Desk and Desktop Support? If you are in the market for an outsourced IT support company for your small to medium enterprise (SME), then in your research you may have come across a number of terms you have likely heard before but aren’t quite sure of …
https://www.techopedia.com/definition/31529/remote-desktop-support
Remote desktop support is support rendered to access a specific computer/device from another computer/device with the help of networking or the Internet. It can provide access to the files, applications and network resources associated with the device from the remote device. Remote desktop support can be used for diagnosing and resolving ...
https://www.reference.com/business-finance/description-desktop-support-technician-4d2c0aaec6fc7904
Desktop support technicians usually have degrees in computer-related studies from colleges or vocational schools. Certifications from IT companies also boost the prospect's chances of getting hired as a desktop support technician. Working as a desktop support technician is a great starting point for professionals interested in high-paying IT jobs.
https://www.abs-inc.com/2017/08/whats-the-difference-between-help-desk-support-and-desktop-support/
What's the Difference Between Help Desk Support and Desktop Support? Before any organization issues an RFP to a list of potential Managed Service Providers, the first order of business is to define the support requirements. The trouble is sometimes those definitions require further definition or even a glossary of terms to facilitate
https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
https://www.techopedia.com/definition/646/microsoft-certified-desktop-support-technician-mcdst
Microsoft Certified Desktop Support Technician (MCDST) is an entry level certification sponsored and supervised by Microsoft. This certification indicates that a person is skillful and knowledgeable enough to perform basic troubleshooting and resolve support issues on a desktop environment running on the Microsoft Windows operating system. The ...
https://en.wikipedia.org/wiki/Help_desk
A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations ...
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