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https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/sales-support-how-to-get-it-just-right
May 01, 2016 · Sales operations and administrative support are sometimes a victim of overly aspirational cost-saving efforts. Yet they are invaluable because they enable frontline and pre-sales employees to spend more time with customers and to focus on sales and growth. 3. Nailing the ratio of nonmanagers to managers.
http://www.offshoringmanagement.com/PreSales.htm
Type "Pre Sales in Google and my writeup on Pre Sales [Pre-sales support is a necessary evil] appears on top. Although it has been a few years since I wrote the article, folks who read it, continue to write to me either asking to expand on the topic or to clarify a query.
https://specialties.bayt.com/en/specialties/q/306236/what-is-pre-sales-and-post-sales/
Pre-sales resources are individuals who enjoy technical know how or niche expertise required to pass knowledge to customer and clarify all his/her question enabling them to take an informed decision. Presales is a process or a set of activities/sales normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered …
https://resources.workable.com/sales-support-specialist-job-description
Sales Support Specialist Responsibilities. Include: Providing troubleshooting assistance for customer orders, account statuses and relevant problems; Providing data and guides to help the sales team; Developing and monitoring performance indicators; Job brief. We are looking for a qualified Sales support specialist to join our team.
https://www.quora.com/What-is-pre-sales
Dec 13, 2018 · Pre-sales is a process or a set of activities normally carried out before a customer is actually acquired for assuring that your product is needed) , though it also extends to the period the product or service is finally delivered to the customer. Typically Pre-Sales begins when the potential customer has already been identified...
https://www.tenfold.com/what-is/a-sales-support/
Sales support refers to a variety of functions that help your sales representatives focus on actually selling and closing deals. These functions differ per company, industry and sales team. And, they can be done by hired associates, outsourcing teams, productivity tools, and – worst case scenario – by the sales representative themselves.
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