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https://searchcustomerexperience.techtarget.com/definition/customer-service-and-support
Dec 01, 2018 · Customer service and support teams interact with consumers on an as-needed basis, using various chat channels such as phone, website chat applications and social media messaging. Support teams are available to provide technical assistance with products, while service teams are focused on the customer experience.
https://www.salesforce.com/products/service-cloud/what-is-customer-service/
The definition of customer service. Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
https://study.com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing.html
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer.
https://www.groovehq.com/blog/definition-of-customer-service
Customer service is a broad term used to define how a company supports its customers before, during, and after a purchase. In other words, customer service isn’t just about customers. Instead, the idea reaches out to every experience a visitor, lead, prospect, or customer has with your business.
http://www.businessdictionary.com/definition/customer-support.html
customer support. Range of services provided to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of the product.
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