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https://study.com/academy/lesson/customer-integration-definition-lesson-quiz.html
Customer integration is the component of customer relationship management which puts technology in place that allows customers to process their own transactions and to have direct contact with the organization. This means that the need for middlemen is reduced.
https://www.thebalancecareers.com/interview-questions-about-customer-service-2063349
The short definition of customer service is making sure the customer is happy. The longer version is to ensure the customer or client is satisfied with the product or service provided, and with the sales, delivery, installation, use, and other components of the purchasing process.
https://www.userlike.com/en/blog/customer-service-principles
May 15, 2018 · The number of issues resolved through a single response, divided by the number that required more responses. According to a Forrester research , first contact resolutions are an important customer satisfaction factor for 73% of customers. Service speed is based on various factors, like: Contact channel.
https://www.best-job-interview.com/definition-of-customer-service.html
Customer service is the process of helping people find what they want during the entire transaction cycle; Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. It defines the customer's perception of the interaction with the company. The customer service …
https://en.wikipedia.org/wiki/Integrated_Logistics_Support
Integrated logistic support (ILS) is an integrated and iterative process for developing materiel and a support strategy that optimizes functional support, leverages existing resources, and guides the system engineering process to quantify and lower life cycle cost and decrease the logistics footprint (demand for logistics), making the system easier to support.
https://en.wikipedia.org/wiki/Customer_Data_Integration
Data integration involves combining data residing in different sources and providing users with a unified view of them. This process becomes significant in a variety of situations, which include both commercial (such as when two similar companies need to merge their databases ) and scientific (combining research results from different bioinformatics repositories, for example) domains.
https://www.dictionary.com/browse/integrated
Integrated definition, combining or coordinating separate elements so as to provide a harmonious, interrelated whole: an integrated plot; an integrated course of study. See more.
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