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https://www.dell.com/downloads/global/services/prosupport/en/mission_critical_prosupport.pdf
Dell’s most rapid resolution option minimizes downtime on your business critical systems TIME IS MONEY Every minute of unplanned downtime is lost productivity and quite often, lost revenue. Reducing recovery time from days to hours is a must. It’s for these scenarios that Dell offers the Mission Critical option with Dell ProSupport for IT or
https://www.dell.com/downloads/ap/services/Dell_ProSupport_for_IT.pdf
Emergency Dispatch for Mission Critical Severity Level 1 issues: Supported Products with both a Dell ProSupport for IT and Dell ProSupport Mission Critical contract with 2-hour or 4-hour on-site response will have an on-site technician dispatched, if necessary, in parallel with telephone-based troubleshooting.
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Dell EMC ProSupport Enterprise Suite professional IT support helps reduce IT complexity and control costs. ... Transform your mission-critical applications with enterprise-class cloud and services. ... Optimize your critical systems and free up staff to innovate the business.
https://itprice.com/dell-price-list/prosupport.html
101 rows · Check PROSUPPORT price from Dell price list 2020, Dell server price & Dell …
http://i.dell.com/sites/doccontent/legal/service-descriptions/en/Documents/prosupport-plus-sd-EN.pdf
Dell EMC Software which is identified on the Dell EMC Product Warranty and Maintenance Table and/or on your Order Form as eligible for ProSupport Plus for Enterprise during a maintenance period. 1 “Dell EMC”, as used in this document, means the applicable Dell sales entity (“Dell”) specified on your Dell Order Form and the applicable ...
https://www.experts-exchange.com/questions/26750599/What's-the-difference-in-these-2-dell-warrantee-options.html
Can anyone cut through the BS that Dell salespeople push and explain the difference in these - what's non-mission critical vs. mission critical mean? 3 Year ProSupport and Mission Critical 4HR 7x24 Onsite Pack [add $1,015.00] 3 Year ProSupport 4HR 7x24 Onsite: Non Mission Critical [add $715.00] what do you get for that extra $300?
http://i.dell.com/sites/content/shared-content/services/de/Documents/prosupport-mission-critical.pdf
von Platin Plus sind nun über die Option Dell ProSupport Mission Critical (geschäftskritischer Support) verfügbar. Diese Funktionen umfassen Verfahren für kritische Situationen mit Schweregrad 1, Einsatz in Notfällen, Problemreplikation in Simulationslaboren und Vor-Ort-Service innerhalb von 2 bzw. 4 Stunden. August 2007.
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