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https://www.dell.com/learn/no/en/nobsdt1/services/support-services-prosupport
Dell ProSupport. Skip to primary content. Support Services. Skip to primary content. Protect your hardware investments with ProSupport for PCs and tablets. Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware. Your end users need access to expert support to ...
https://www.dell.com/learn/ai/en/aibsdt1/shared-content_services_dellgrmwebpage/support-services-prosupport
Dell ProSupport. Skip to primary content. Support Services. Skip to primary content. Protect your hardware investments with ProSupport for PCs and tablets. Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware. Your end users need access to expert support to ...
https://www.dell.com/learn/us/en/12/shared-content~services~en/documents~prosupport-comprehensive-software-support-list-enterprise-and-end-user.pdf
Nov 13, 2018 · This data sheet provides a list of all software products that we troubleshoot and support. Our ProSupport Suite and Premium Support services cover software installed on server, networking and storage hardware as well as end-user desktops, notebooks, thin clients and tablets.
http://i.dell.com/sites/doccontent/shared-content/services/en/Documents/prosupport-end-users-contract.pdf
Dell ProSupport for End-Users v 4.0 01/21/2010 Page 3 of 11 Severity Levels and Dell Response for Products purchased with “Mission Critical” Service: Customers calling Dell with a Qualified Incident may designate the severity level of the incident and associated conditions using the below chart.
https://www.dellemc.com/en-us/services/support-services/prosupport-client-suite.htm
Dell EMC’s ProSupport Suite for PCs offers that level of service. ... Saves IT staff time while enhancing the end-user experience Minimizes or avoids end-user downtime . Allows IT admins to provide anytime, anywhere support . Repairs accidental damage whether in the office or on-the-go .
https://www.dell.com/downloads/global/services/dpf_end_user.pdf
Emergency Dispatch for Mission Critical Severity Level 1 issues: Supported Products with both a Dell ProSupport for End-Users and Dell ProSupport Mission Critical contract with 2-hour or 4-hour on-site response will have an on-site technician dispatched, if necessary, in parallel with …
https://i.dell.com/sites/csdocuments/Shared-Content_services_Documents/en/prosupport-end-users-contract.pdf
Dell ProSupport for End-Users v 4.0 01/21/2010 Page 3 of 11 Severity Levels and Dell Response for Products purchased with “Mission Critical” Service: Customers calling Dell with a Qualified Incident may designate the severity level of the incident and associated conditions using the below chart.
https://i.dell.com/sites/doccontent/shared-content/services/en/Documents/prosupport-comprehensive-software-support-list-enterprise-and-end-user.pdf
•ProSupport or ProSupport Plus on the server Dell EMC •OpenManage Suite ProSupport or ProSupport Plus on the server Dell EMC SupportAssist •ProSupport or ProSupport Plus on the server Microsoft Windows Server and Hyper-V Through Microsoft's Extended Support End • ProSupport, if software was purchased from Dell EMC
https://www.dell.com/learn/us/en/12/shared-content~services~en/documents~prosupport-comprehensive-software-support-list-enterprise-and-end-user.pdf
Nov 13, 2018 · This data sheet provides a list of all software products that we troubleshoot and support. Our ProSupport Suite and Premium Support services cover software installed on server, networking and storage hardware as well as end-user desktops, notebooks, thin clients and tablets.
https://www.dell.com/learn/ca/en/cabsdt1/services/smb-prosupport-service-us
Dell ProSupport™ addresses your support needs from end-user PCs to complex data centers. Whether you have one office or hundreds around the world, protect your investments with a simple yet flexible approach. Dell ProSupport service offers a single point of accountability with access to highly trained experts — 24x7x365 days a year.
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Dell EMC ProSupport Enterprise Suite professional IT support helps reduce IT complexity and control costs. ... Solutions to deliver consistent cloud operations and a modern end-user experience across core, cloud and edge. VMware. ... Assigned ProSupport One technical and field engineers .
https://www.dellemc.com/content/dam/digitalassets/active/en/unauth/offering-overview-documents/services/h16453-dellemc-prosupport-mc-option.pdf
Dell EMC Software support included within ProSupport for Enterprise provides support for select Third Party Products, including select end-user applications, operating systems, hypervisors and firmware when such Third Party Products are 1) purchased from Dell EMC,
https://i.dell.com/sites/csdocuments/Shared-Content_services_Documents/en/la/prosupport-collaborative-software-assistance-list-enterprise-and-end-user.pdf
ProSupport Suite and Premium Support Collaborative Assistance Dell and/or Dell EMC assists with troubleshooting third-party hardware and software across your enterprise and end-user environments. Citrix Invincea Cloudera IP Infusion Cumulus Networks Cycle Computing Cylance DataCore DataDirect Networks (DDN) Dorado DriveSavers Data Recovery
https://i.dell.com/sites/csdocuments/Learn_Docs/en/prosupport-collaborative-software-assistance-list-enterprise-and-end-user.pdf
ProSupport Suite and Premium Support Collaborative Assistance Dell and/or Dell EMC assists with troubleshooting third-party hardware and software across your enterprise and end-user environments. Cloudera Commvault Cycle Computing Cylance DataCore Microsoft DataDirect Networks (DDN) Dorado DriveSavers Data Recovery ELSA (Japan only) Emulex Epson F5
https://www.dellemc.com/content/dam/digitalassets/active/en/unauth/offering-overview-documents/services/h16453-dellemc-prosupport-mc-option.pdf
Dell EMC Software support included within ProSupport for Enterprise provides support for select Third Party Products, including select end-user applications, operating systems, hypervisors and firmware when such Third Party Products are 1) purchased from Dell EMC,
https://i.dell.com/sites/csdocuments/Shared-Content_services_Documents/en/ag/prosupport-comprehensive-software-support-list-enterprise-and-end-user.pdf
supported on Dell Edge Gateway hardware (factory installed version only) CentOS CentOS X X X Supported on Scality on Dell ... operating systems and applications installed on your end-user desktop or notebook. ProSupport Comprehensive Software Support: End-User. Manufacturer Software Supported Regions Supported Exceptions by Country/ ...
https://blog.dellemc.com/en-us/prosupport-one-data-center-combining-best-dell-emc-support-capabilities/
ProSupport One for Data Center is designed specifically for joint Dell EMC data center customers and combines the best of both Dell and EMC support capabilities into a unified, best-in-class service experience that includes: Priority access to specialized Dell EMC technical support engineers to quickly diagnose and resolve issues
https://www.glassdoor.com/Jobs/Dell-Technologies-end-user-support-technician-Jobs-EI_IE1327.0,17_KO18,45.htm
4 Dell Technologies End user support technician jobs, including salaries, reviews, and other job information posted anonymously by Dell Technologies End user support technician employees. Find Dell Technologies End user support technician jobs on Glassdoor. Get hired. Love your job.
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
Dell ProSupport Premium hardware and software support available around the clock, 24x7x365. • Single point of accountability with highly trained experts for end to end resolution. • Third-party collaboration for software troubleshooting and issue diagnosis. Software subscription offers and support*
https://community.spiceworks.com/topic/20803-what-do-you-think-of-dell-s-new-pro-support
Nov 12, 2009 · What do you think of Dell's new "Pro Support"? My Dell rep has sent me a few emails on the new format for their support offering. They say that the Pro Support is replacing the previously known “Gold Support” option.
http://forum.notebookreview.com/threads/whats-the-difference-between-prosupport-and-regular-support.356011/
Feb 25, 2009 · End-user business professionals: can get support for almost any client device problem including application software support, data protection and restoration, theft protection and connectivity problems on the road. This is a significant extension of the services that Dell has provided to end-user business professionals in the past.
https://www.reddit.com/r/sysadmin/comments/9wid5u/dell_pro_support_vs_basic_hardware_support/
I was hoping to get some opinions about Dell Pro Support vs. Basic Hardware Support, under some atypical circumstances. Typically I would go with Pro Support for the on site service, since it frees my time up for other things. In this case the batch of servers will be in a restricted area that Dell support will not be permitted access to.
https://www.forbes.com/sites/patrickmoorhead/2019/09/04/dell-technologies-dives-deeper-into-managed-services-with-promanage-for-end-users/
Sep 04, 2019 · Dell Technologies Dives Deeper Into Managed Services With 'ProManage For End Users' ... to offload the burden of end-user support and device management away from IT departments and onto Dell ...
https://blog.dell.com/en-us/tag/prosupport/
Dell Global Support & Deployment Puts an End to “Whack-a-Mole” As I head to Miami for Dell User Forum, it is hard not to think about Miami Vice—a television series that took America by storm in the 1980s. With a heavy focus on the music and culture of Miami, it featured a colorful ensemble cast who often talked … READ MORE
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