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https://www.dell.com/learn/us/en/05/services/support-services-specialized-onsite
On-site technical expertise, on demand Routine maintenance and day-to-day support often consume the majority of your staff’s resources — leaving less time to handle requests for new IT projects or respond quickly to technical emergencies, and less budget to keep specialized experts on staff.
https://www.dell.com/support/incidents-online/us/en/04/contactus/dynamic
Find Dell Support channels like email, chat, and telephone numbers for your Dell computer. Speak to one of our computer support specialist today!
https://www.dellemc.com/en-us/services/support-services/index.htm
Dell EMC Support Services are built on a foundation of artificial intelligence (AI), machine learning and data analytics. Our Support Services are changing the way you look at saving time and increasing availability. Maximize productivity and uptime with the support expertise, insights and technologies we’re known for across the globe.
https://i.dell.com/sites/csdocuments/Legal_service-Descriptions_Documents/en/us/dell-prosupport-global-onsite-diagnostic-service-US.pdf
information as requested to the Dell Technical Support Agent. Onsite Diagnosis Support Procedures with Copilot through Telephone Available twenty-four (24) hours each day, seven (7) days each week (including holidays). Availability may differ in specific country or regions and is limited to commercially reasonable efforts. Please
https://www.dellemc.com/en-us/services/support-services/prosupport-client-suite.htm
Dell EMC’s ProSupport Suite for PCs offers that level of service. Using proprietary SupportAssist 2 technology, the ProSupport Suite provides predictive alerts to help you stay ahead of issues, proactive support to help you quickly repair both hardware and software problems and priority access to ProSupport engineers – giving you 24x7 back ...
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365. • Single point of accountability with highly-trained experts. • Next Business Day onsite service with optional parts and labor response. • …
https://jobs.dell.com/job/dallas/federal-on-site-technical-manager-richardson-tx/375/12698702
Onsite Technical Management . The Onsite Technical Manager builds relationships within and account to become a support services trusted advisor focused on the total customer experience and satisfaction. OTM leverages various Dell Technologies resources to ensure incident resolution, drive proactive activities promoting system health and ...Work Location: Texas
https://jobs.dell.com/category/client-technical-support-jobs/375-5787/24195/1
Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation ...
https://i.dell.com/sites/csdocuments/Legal_service-Descriptions_Documents/en/us/dell-emc-prosupport-one-for-data-center-EN.pdf
the right to change the Service and support option covering the Dell EMC Product from ProSupport One to ProSupport upon written notice to the Customer. The Scope of This Service The features of this Service include: Access on a 24x7 basis (including holidays)2 to a senior level Dell EMC technical support resource from the Dell EMC Customer
https://techdirect.dell.com/Portal/AboutTechnicalSupport.aspx
About Technical Support; Technical Support Research has found roughly 80% of IT time is spent on routine operations and support*. With 100 new company accounts enrolling weekly and 1.4 million dispatches happening each year, TechDirect has proven its effectiveness as a support tool. ... For enhanced end-to-end support, use TechDirect with Dell ...
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