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https://link.springer.com/chapter/10.1007%2F978-3-642-56423-9_20
Traditionally, dispatching strategies in railways mainly concentrate on maintaining timeliness of trains and ensuring passenger connections. Although customer-orientation is getting more and more... Design of Customer-oriented Dispatching Support for Railways SpringerLinkCited by: 29
https://www.researchgate.net/publication/226453995_Design_of_Customer-oriented_Dispatching_Support_for_Railways
Request PDF Design of Customer-oriented Dispatching Support for Railways Traditionally, dispatching strategies in railways mainly concentrate on maintaining timeliness of trains and ensuring ...
https://link.springer.com/chapter/10.1007/978-3-540-74247-0_8
Unavoidable disturbances induce the necessity of operations control and dispatching tasks in the timetable-driven rail traffic. Therefore, dispatching becomes one of the most relevant challenges for the economic success, since it directly affects the timeliness of passengers, which is a core indicator of customer satisfaction.Cited by: 7
https://www.sciencedirect.com/science/article/pii/S2351978915008215
Volume 2001 of Operations research proceedings. Springer, Berlin and Heidelberg and New York and Barcelona and Hong Kong and London and Milan and Paris and Tokyo (2002) 473-480 [7] Suhl, L., Biederbick, C., Kliewer, N.: Design of Customer-oriented Dispatching Support for Railways.Author: Isabel Schütz, Anselmo Stelzer
https://link.springer.com/chapter/10.1007%2F978-3-319-20901-2_23
Jul 21, 2015 · Connection dispatching is a field with quickly rising requirements which also affect the used dispatching support software. ... Kliewer, N.: Design of customer-oriented dispatching support for railways. In: Voss, S., Daduna, J.R. (eds.) Computer-aided scheduling of public transport. ... (2015) Using Diary Studies to Evaluate Railway Dispatching ...Cited by: 1
https://waseda.pure.elsevier.com/en/publications/composite-dispatching-rule-design-for-dynamic-scheduling-with-cus
Jan 01, 2012 · This paper presents an approach for multiobjective composite dispatching rule design, which simultaneously considers scheduling criteria and the customer-oriented production priority management policies. The correctness of elementary dispatching rule selection is a critical aspect of composite dispatching rule design.Cited by: 4
https://www.researchgate.net/publication/283962280_Improving_Dispatching_Software_in_Railway_Engineering
The focus of the paper is on the system design and its validation for the purposes of railway dispatching. The numerical results are still preliminary and have to be extended in …
https://www.researchgate.net/publication/260282884_Composite_dispatching_rule_design_for_dynamic_scheduling_with_customer-oriented_production_priority_control
Composite dispatching rule design for dynamic scheduling with customer-oriented production priority control Article in IEEJ Transactions on Electrical and Electronic Engineering 7(1) · January ...
https://www.slideshare.net/nicolamezzetti/humancentered-design-customer-focus-requirements-engineering
Oct 01, 2014 · Lecture on "Customer-Oriented Design: Customer Focus & Quality Planning" Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website.
https://www.helpscout.com/blog/customer-oriented/
Being “customer service oriented” boils down to one idea: helping people. As simplistic as it sounds, this ethos is the key to making it work as an organization. Yes, there are a lot of skills you need to help customers effectively, but there’s a deeper outlook that informs the day-to-day actions of customer service all-stars.
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