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http://www.yourarticlelibrary.com/management/decision-making-management/decision-support-system-dss-meaning-features-and-users/70296
Users of Decision Support System: The ultimate user of a decision support system is the decision maker; however, he may not actually run the system. Based on his research on 56 Decision Support Systems, Alter identified following four distinct usage patterns.
https://digitalprinciples.org/principle/design-with-the-user/
User-centered design — also referred to as design thinking or human-centered design — starts with getting to know the people you are designing for through conversation, observation and co-creation. Information gathered through this engagement leads to building, testing and redesigning tools until they effectively meet user needs.
https://www.managementstudyguide.com/building-decision-support-system-user-interface.htm
Designing decision support system user interface is the toughest part of the development cycle. It’s the most important element as it establishes the communication between the machine and the human.
https://www.slideshare.net/usmanmukhtar583671/user-support-system-in-hci
Feb 19, 2015 · Summary • Usersrequiredifferent support at different times • User support should be: – availablebut unobtrusive – accurateand robust – consistent and flexible • User support comesin anumber of styles: – command-based, context sensitivehelp – tutorial, onlinedoc, wizardsand assistants – adaptivehelp • Design of user support must takeaccount of: – presentation and implementation issues
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