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https://searchenterprisedesktop.techtarget.com/feature/Security-as-a-Service-poses-risks-when-outsourcing-desktop-protection
Sep 11, 2013 · Businesses are looking to outsourcing to save money and IT management overhead, but IT should know the risks of relying on Security as a Service providers for desktop protection.
http://www.computereconomics.com/article.cfm?id=1724
Desktop Support Outsourcing Takes a Hit Companies can reduce costs through outsourcing the desktop support function, but caution is advised as service received by IT users can decline as well. In this Research Byte we assess the five-year trend in frequency of desktop support outsourcing to understand the current climate surrounding this strategy.
https://www.computerweekly.com/opinion/Why-outsource-desktop-management
Outsourcing desktop services allows them to reallocate IT resources to focus on more critical issues and can also reduce financial risk by shifting assets such as PCs off the balance sheet and ...
https://isg-one.com/events-landing/2019/bay-area-digital-executive-dinner-series/desktop-support-while-outsourcing
Generally, the main cost drivers for outsourcing desktop support services revolve around the locations where people require support and receive services — whether it’s at the service desk, remote support or onsite. In a pure desktop environment, these five components tend to represent the highest costs on a per-seat, per-month basis:
https://searchsecurity.techtarget.com/tip/Outsourcing-IT-services-Is-it-worth-the-security-risk
Feb 01, 2005 · Outsourcing IT services: Is it worth the security risk? ... Whether you're hiring a third-party for desktop support, ... the proper security controls and paperwork in place to take the risk out of ...
https://en.wikipedia.org/wiki/Desktop_outsourcing
Desktop outsourcing is the process in which an organization contracts a third party to maintain and manage parts of its IT infrastructure. Contracts vary in depth and can range from Computer hard - and software maintenance to Desktop virtualisation , SaaS -implementations and Helpdesk operation.
https://hackernoon.com/6-main-outsourcing-risks-and-how-to-mitigate-them-2d9c0196a122
6 Main Outsourcing Risks and How to Mitigate Them. May 15th 2017. ... Check the cost of changing developers on a system, or hiring another outsourcing company to support the project after completion. Most companies won’t be building in ‘raw’ Python, Ruby, .Net or Java — they will make use of open source or commercial systems such as ...
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