Find all needed information about Desktop Support Person. Below you can see links where you can find everything you want to know about Desktop Support Person.
https://www.wisegeek.com/what-is-a-desktop-support-specialist.htm
Oct 17, 2019 · A desktop support specialist is a trained computer expert who provides technical support to users of computer software and hardware running the Windows®, Macintosh®, or Linux® operating system. Most often, a support specialist works within a company's information technology department, as a member of the help desk staff at a computer support company, or as an independent contractor.
https://www.payscale.com/research/US/Job=Desktop_Support_Technician/Hourly_Rate
Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to …
https://www.indeed.com/hire/job-description/desktop-support-specialist
Desktop Support Specialist qualifications and skills. Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire.
https://www.roberthalf.com/blog/salaries-and-skills/interested-in-a-desktop-support-career-here-are-the-skills-required
If you have tech knowledge and people skills, you may find a desktop support position is a great place to get a foot in the door in IT. In return, many employers offer a solid benefits package, good pay, meaningful training, telecommuting and other perks. Not bad …
https://orangematter.solarwinds.com/2018/05/30/whats-the-average-service-desk-to-employee-ratio/
One lucky support member works in a tech-savvy environment with a 30:1 user to service desk worker ratio, while another is outnumbered with an 800:1 ratio. An informal average from 17 reported user to service desk worker ratios on numerous IT discussion threads was 242 users to one service desk worker.
https://www.bls.gov/ooh/computer-and-information-technology/computer-support-specialists.htm
Sep 04, 2019 · Computer support specialists must be patient and sympathetic. They often help people who are frustrated with the software or hardware they are trying to use. Listening skills.On-the-job training: None
https://community.spiceworks.com/topic/880518-desktop-support-people-what-is-your-support-to-end-user-ratio
Apr 06, 2015 · Prior places i have worked it was 1:60 [one desktop support person to 60 people] . After removing "non computer users" from the total employee count, I am the primary desktop support for one hundred and sixty users. [1:160] . I am also responsible for all server backups, and all antivirus.
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