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https://www.ssdel.com/it-budgeting-and-planning/controlling-total-cost-ownership-pcs/
The total cost of ownership (TCO) of PCs can be substantial, and actually increase as machines get older. Gartner Group is often credited with coining the term “total cost of ownership” in the late 1980s. When applied to IT, TCO is typically defined as the sum of the acquisition, implementation, management, support and use costs of ...
https://www.bus.umich.edu/KresgePublic/Journals/Gartner/research/117200/117234/117234.html
Sep 11, 2003 · TCO Comparison of Desktops vs. Notebooks 11 September 2003 Mark A. Margevicius Document Type: Commentary Note Number: COM-19-8868 Differences in technology, price, life cycles and usage patterns dictate that notebook total cost of ownership ranges anywhere from 34 percent to 68 percent more than desktops.
https://www.necam.com/docs/?id=ce2d9e32-f2e5-402b-b1e8-26eada22e493
Comparing the TCO of Physical PCs, VDI, and Cloud-hosted NEC Desktops as a Service (DaaS) Annual Cost: $50 per desktop CapEx, $6 per year in power costs. Data Center Cost Assumptions: Floor space, cooling and racking, $50 per tile per year 50 Desktop server, $7500 including support, facilities, amortized over 3 years
https://campustechnology.com/articles/2013/10/03/calculating-the-tco-and-roi-of-desktop-virtualization.aspx
You cannot get to a realistic TCO and ROI for desktop virtualization without first identifying its strategic value to your institution, your goals, and the expected outcomes ().After that, you must still design the architecture of the new system and decide who will be served by it ().Only then can you move on to the task of calculating the TCO and, eventually, the ROI.
https://www.intel.com/content/dam/doc/white-paper/pc-upgrade-industry-study-using-total-cost-of-ownership-to-determine-optimal-pc-refresh-lifecycles-paper.pdf
Using Total Cost of Owner-ship to Determine Optimal PC Refresh Lifecycles Written for IT decision makers and practitioners across industry verticals who are responsible for managing fleets of laptop and desktop PCs, this paper provides: • A total cost of ownership (TCO) assessment framework for
https://www.hdaa.com.au/FilesFolder/Rumburg%20-%20True%20Cost%20of%20Desktop%20Support.pdf
eliminating drive by’s, desktop support has the power to greatly reduce defects, the cost of desktop support, and indeed the Total Cost of Ownership for end-user support. IT management is similarly obligated to implement actions that will reduce the number of desktop support tickets, and hence the total cost of desktop support. The primary
https://www.slideshare.net/Desktone/comparing-the-tco-of-desktops
Mar 11, 2011 · This presentation compares the total cost of ownership (TCO) of physical PCs, virtual desktops, and cloud-hosted desktops as a service (DaaS). ... Comparing the TCO of Desktops 1. Comparing the total cost of ownership (TCO) of Physical, Virtual and Cloud-hosted desktops©2009 Desktone, Inc. ... Support-heavy Insecure Migration to Windows 7 OS ...
https://www.jamf.com/blog/total-cost-of-ownership-mac-versus-pc-in-the-enterprise/
Jan 25, 2017 · Finally, when you add on the cost of management tools and support, the total cost of ownership gap can potentially be huge for an organization. In fact, IBM found they saved between $273 - $513 per Mac they deployed compared to PCs. As you can see, the debate is over when it comes to the actual cost of computers in your environment.
https://www.gartner.com/en/documents/2371417/desktop-total-cost-of-ownership-2013-update
Mar 14, 2013 · Declining hardware and software costs impact TCO, but how desktop PCs are managed is still the critical factor in reducing TCO overall. IT leaders looking to lower PC TCO can substantially do so by moving to higher management levels, and by reducing the number of applications installed locally.
https://quizlet.com/79125449/hdi-desktop-support-technician-flash-cards/
Desktop support performance to assigned service level targets. Response Time (Lead Indicator) How long it takes a technician to respond to a customer's incident or service request. Use to determine how quickly incidents are being recognized and responded to by DST. Root Cause Analysis.
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