Find all needed information about Desktop Support Training. Below you can see links where you can find everything you want to know about Desktop Support Training.
https://www.thinkhdi.com/education/courses/hdi-desktop-advanced-support-technician.aspx
Training Desktop Advanced Support Technicians are trusted support advisors and advocates that focus on providing efficient and effective resolutions to customers as it relates to service requests, incidents, and problems escalated by the service desk and the business.
https://www.thinkhdi.com/education/courses/hdi-desktop-support-manager.aspx
Training Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support.
https://www.youtube.com/watch?v=crXM29OWaiM
Aug 24, 2016 · If you need a super simple explanation of ip address, DHCP, Default Gateway or DNS... You should watch this video. IPCONFIG /all command demonstrated. Desktop Support Study Guide (affiliate) http ...Author: cobuman
https://www.continuum.net/blog/5-it-certifications-to-equip-your-techs-with-this-year
Jul 10, 2019 · The HDI Desktop Support Technician certification gives help desk technicians the ability to understand and execute critical support operations when visiting clients and providing desk-side support for any on-site repairs at their workstations. In addition, with this certification, technicians will gain valuable customer service experience, developing the interpersonal skills needed to further …
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