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https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
https://en.wikipedia.org/wiki/Remote_support
In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system.Although its main focus is the access to computers located anywhere in the world, the remote support applications also provide features like file ...
https://en.wikipedia.org/wiki/Help_desk
The desk side team (sometimes known as "desktop support") is responsible for issues related to desktops, laptops, and peripherals, such as personal digital assistants. The help desk assigns the desktop team the second-level desk side issues that the first level was not able to solve.
https://en.wikipedia.org/wiki/Desktop_Engineering
Desktop Engineering Ltd was one of the early innovators of engineering software for desktop computers. Born through an insight that engineers would find microprocessor based computers an invaluable aid to engineering design, the company commenced …Headquarters: Witney, Oxfordshire, U.K.
https://en.wikipedia.org/wiki/Remote_desktop_software
In computing, the term remote desktop refers to a software or operating system feature that allows a personal computer's desktop environment to be run remotely on one system (usually a PC, but the concept applies equally to a server), while being displayed on a separate client device. Remote desktop applications have varying features.
https://en.wikipedia.org/wiki/Comparison_of_remote_desktop_software
This page is a comparison of remote desktop software available for various platforms. Remote desktop software. Software Protocols Creator First public release date Latest stable year, version ... Audio Support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local ...
https://en.wikipedia.org/wiki/Desktop_computer
A desktop computer is a personal computer designed for regular use at a single location on or near a desk or table due to its size and power requirements.The most common configuration has a case that houses the power supply, motherboard (a printed circuit board with a microprocessor as the central processing unit (CPU), memory, bus, and other electronic components), disk storage (usually one ...
https://en.wikipedia.org/wiki/Remote_Desktop_Protocol
Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft, which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software. Clients exist for most versions of Microsoft Windows (including Windows Mobile), Linux, Unix, macOS ...
https://www.wisegeek.com/what-is-a-desktop-support-specialist.htm
Oct 17, 2019 · A desktop support specialist is a trained computer expert who provides technical support to users of computer software and hardware running the Windows®, Macintosh®, or Linux® operating system. Most often, a support specialist works within a company's information technology department, as a ...
https://www.quora.com/What-does-Desktop-Support-mean
Desktop support means this prospective employer is looking for a candidate who will work directly with customers to resolve computer problems. The typical workflow in corporate IT is to have an end user call the central service desk number.
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