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https://www.dell.com/downloads/global/services/prosupport/en/global_dell_basic_service_datasheet.pdf
Dell’s Basic Service delivers reliable support for your hardware repair and replacement requirements. Work with local support professionals at Dell-designated call and repair centers that repair or replacement, plus parts and labor. Dell Basic Warranty Services include: •Reliable support for products in non-critical business and home ...
https://community.spiceworks.com/topic/1982823-prosupport-vs-prosupport-plus
Apr 10, 2017 · Anyone have thoughts on Dell ProSupport vs ProSupport Plus? Looking at the comparison chart, it looks like the only applicable difference to most SMB customers would be accidental damage, which for servers is going to amount to power surges.
https://www.dell.com/community/PowerEdge-Hardware-General/Warranty-Differences-Prosupport-vs-Onsite-Service-After-Remote/td-p/5115619
ProSupport 4 hr and Next Business Day (NBD) cover both hardware and software support for your Dell server. The difference is the response time depending on the availability of spare parts and some times weather. Typically for ProSupport 4 hr, you will expect your spare parts or onsite technician to your business site within 4 hours whereas same ...
http://forum.notebookreview.com/threads/whats-the-difference-between-prosupport-and-regular-support.356011/
Feb 25, 2009 · End-user business professionals: can get support for almost any client device problem including application software support, data protection and restoration, theft protection and connectivity problems on the road. This is a significant extension of the services that Dell has provided to end-user business professionals in the past.
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
Whether you have Dell hardware or mixed vendors, protect your investments with our simple yet flexible approach. Basic Hardware Service Hardware repair and replacement during local business hours. The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365.
https://mobitek-system.com/blog/2015/03/what-is-the-difference-between-basic-and-prosupport/
Dell offers 2 types of support – Basic and Pro Support. For more information, ... What is the Difference Between Basic and ProSupport? Posted on 2015-March-5 by Bunawesh. Dell offers 2 types of support – Basic and Pro Support. For more information, click here ...
https://www.techradar.com/reviews/pc-mac/dell-prosupport-plus-1306705/review
In addition to providing troubleshooting, service and next business-day replacement parts for Dell hardware, ProSupport and the premium ProSupport Plus also deliver ecosystem support to ensure ...4.5/5
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