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https://www.quora.com/What-is-the-difference-between-customer-service-and-technical-support
Nov 11, 2017 · Well, both focus on customers. Technically, both of these titles focus on helping customers, but in a slightly different way. Support of any type is and will always be about the customer and their needs. Customer service— Answers questions, takes ...
https://www.kayako.com/blog/customer-support-vs-customer-service/
Dec 22, 2016 · To understand the difference between customer support and customer service, it helps to know a little bit about the history of SaaS. The rise in the popularity and viability of cloud-based software has created a greater need for external technical support teams in business.
https://www.bmc.com/blogs/customer-service-vs-technical-support/
May 03, 2018 · Customer Service and Technical Support both have their roles in organizations. However, there are significant differences between the two. Customer Service focuses on the experience of the customer. Technical support focuses on resolving a technical issue or problem in …
https://www.quora.com/Whats-the-difference-between-customer-support-and-customer-service-Is-one-a-subset-of-the-other
Oct 15, 2019 · This is very plain and simple, not subtle or complicated or a question of semantics. Customer Service is the part of the business that takes care of the operational end of the sale, sometimes also referred to inside sales. It is all about availabi...
https://www.differencebetween.com/difference-between-customer-care-and-vs-customer-service/
Apr 17, 2011 · This includes attitude, knowledge, quality of service and technical support. Differences between Customer care and Customer service. Customer care is focusing on customers in making them satisfied and knowing their interests while customer service focuses on the jobs involved when servicing customers rather than their needs.
https://study.com/articles/difference_between_customer_technical_support_technician.html
Difference Between Customer & Technical Support Technician. While customer support and technical support technicians may sometimes perform similar duties, such as assisting consumers in basic ...
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