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https://www.snaptechit.com/tech-support-horror-stories-disgruntled-employee/
Mar 15, 2019 · Each post tells the story of a real-life tech-based horror story and explains best practices you can adopt to make sure it won’t happen to you. The names have been changed to protect the innocent. Last week we wrote about an $80K phishing attack. Here, we bring you the story of a disgruntled employee bent on causing harm on his way out the door.
https://reviews.gethuman.com/Microsoft-Tech-Support/Asked-for-supervisor-was-disconnected/_~r196661
Microsoft - Tech Support: Asked for supervisor was disconnected. A Microsoft - Tech Support customer review by GetHuman user ~Disgruntled customer from November 25th, 2017. Background on ~Disgruntled customer 's case. GetHuman: ~Disgruntled customer - can you tell our other Microsoft ...
https://www.social-engineer.org/framework/general-discussion/categories-social-engineers/disgruntled-employees/
Disgruntled employees pose a risk to your company. Find out the 5 components US workers are least satisfied with and what you can do to mitigate risks. Security Through Education
https://oppositelock.kinja.com/tech-support-hell-disgruntled-rambling-to-follow-1794120571
I realize that you generally put your lowest level employees on initial tech support duty and pay them next to nothing, and after a few months, if they show a pulse or any semblance of synaptic activity, you generally promote them in order to spare them the hell that is dealing with the general public.
https://www.shrm.org/shrm-india/pages/india-how-to-recognize-and-handle-a-disgruntled-employee.aspx
Unhappy (disgruntled) employees are usually harmless but in some cases, can cause significant damage to the company's reputation or to its intellectual property. How to Recognize and Handle a ...
https://www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers
But in my job in a technical support department, I have to talk to not-so-satisfied customers fairly often. And in the beginning, my conversations usually sounded a little like this: “I’m so sorry, but…” “What we can do is…” “I know you’re upset and…” I couldn’t get a word in edgewise.Author: Avery Augustine
https://www.snaptechit.com/tech-support-horror-stories-disgruntled-employee/
Mar 15, 2019 · Each post tells the story of a real-life tech-based horror story and explains best practices you can adopt to make sure it won’t happen to you. The names have been changed to protect the innocent. Last week we wrote about an $80K phishing attack. Here, we bring you the story of a disgruntled employee bent on causing harm on his way out the door.
https://www.groovehq.com/support/customer-service-email-templates
Here’s the customer support email we use to turn an angry customer into a happy one: Hi %{first_name}, Thanks for reaching out. I’m so sorry, I definitely understand your concern and I’m escalating your issue so that someone can take a closer look at what’s going on right away. ... If you’ve been working in the tech industry long ...Author: Melissa Rosen
https://support.apple.com/iphone
Our Apple Support Community can help you find answers. Ask the Apple Support Community. Tell us how we can help. Answer a few questions and we'll help you find a solution. Get support. Resources. iPhone User Guide. iPhone Tech Specs. Apple Footer
https://www.social-engineer.org/framework/general-discussion/categories-social-engineers/disgruntled-employees/
Disgruntled employees pose a risk to your company. Find out the 5 components US workers are least satisfied with and what you can do to mitigate risks. Security Through Education
https://oppositelock.kinja.com/tech-support-hell-disgruntled-rambling-to-follow-1794120571
I realize that you generally put your lowest level employees on initial tech support duty and pay them next to nothing, and after a few months, if they show a pulse or any semblance of synaptic activity, you generally promote them in order to spare them the hell that is dealing with the general public.
https://www.hookedgamers.com/pc/tech_support_error_unknown/review/article-2034.html
In Tech Support it would be extremely easy to just be tech support, answering queries and gaining promotions, and it’s really tempting to do so. Troubleshooting is an art-form and every time you resolve a query, your bank balance shoots up just enough to incentivise.
https://www.infoworld.com/article/2626474/disgruntled-hp-customer-meets-happy-resolution.html
Disgruntled HP customer meets happy resolution Readers -- and the company -- react to a tale of HP tech support gone awry
https://reviews.gethuman.com/Microsoft-Tech-Support/Asked-for-supervisor-was-disconnected/_~r196661
Microsoft - Tech Support: Asked for supervisor was disconnected. A Microsoft - Tech Support customer review by GetHuman user ~Disgruntled customer from November 25th, 2017. Background on ~Disgruntled customer 's case. GetHuman: ~Disgruntled customer - can you tell our other Microsoft ...
https://www.reddit.com/r/techsupport/comments/bqx1g9/how_to_recover_deleted_browsing_history_for/
r/techsupport: Stumped on a Tech problem? Ask the tech support reddit, and try to help others with their problems as well. ... How to recover deleted browsing history for disgruntled employee? Solved. Close. 37. Posted by. u/slimej. 7 months ago. Archived. How to …
https://wellkeptwallet.com/online-chat-jobs/
May 06, 2019 · 27 Online Chat Jobs That Pay Well. Updated: May 6, ... Another reason to consider online chat jobs is that you’re not required to talk on the phone to disgruntled customers. Ideal candidates will have previous customer service experience. ... If you don’t mind providing tech support for electronic devices like computers and printers, ...
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