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https://aboutgregjohnson.com/2015/02/28/centralized-and-distributed-support-models-in-service-industries/
Sep 02, 2017 · A distributed service delivery model is like new urbanism and walkable communities. From day-to-day, service people share the same office space and facilities as those they serve. Relationships are more easily established. The working conditions are such that collaboration is fostered and less of an effort.
https://library.educause.edu/resources/2003/1/features-of-a-successful-distributed-support-model
Jan 01, 2003 · Duke University's Arts and Sciences embraced the distributed computing model to leverage economies of scale in the context of academic differentiation. The model's key features are departmental computing budgets, "Faculty Computer Liaisons," and a mixture of local and central IT staff that work in functional teams across administrative units.
https://support.microsoft.com/en-us/help/825750/how-to-disable-dcom-support-in-windows
The Distributed Component Object Model (DCOM) is a protocol that enables software components to communicate directly over a network. Previously named "Network OLE," DCOM is designed for use across multiple network transports, including Internet protocols such as HTTP.
https://www.thinkhdi.com/library/supportworld/2017/evaluating-technical-support-models-tiered-support-vs-swarming-part-2.aspx
The swarming support model answers with more effective swarm teams who can effectively deal with the increasing complexity of issues reported and yet resolve these expeditiously. The tiered support model, by its very nature, drives costs up as an issue escalated from tier 1 to 2 to 3.
https://support.smartbear.com/testcomplete/docs/testing-with/advanced/distributed/basic-concepts.html
Nov 21, 2019 · Distributed testing is normally needed for web or intranet sites, client-server or other multi-tier applications, where a server application interacts with more than one client. We can call applications of this type distributed applications. Testing of a distributed application involves testing of its client and server parts.
https://en.wikipedia.org/wiki/Distributed_system
Perhaps the simplest model of distributed computing is a synchronous system where all nodes operate in a lockstep fashion. This model is commonly known as the LOCAL model. During each communication round , all nodes in parallel (1) receive the latest messages from their neighbours, (2) perform arbitrary local computation, and (3) send new messages to their neighbors.
https://www.ogf.org/documents/Drafts/old/GridUserServicesBestPractices-02221.doc
Either a central “clearinghouse” function or a distributed support model will be found at major computational centers. In the former case, a single point of contact is allowed to create service requests (or tickets) while in the latter support model, a number of groups are allowed to create tickets within the same tracking system.
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