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Information Technology - University of Wisconsin-Madison ...

    https://it.wisc.edu/
    Services More than 100 IT services are available to UW-Madison faculty, staff and students, including: See all IT services Learn Guides Confused by all the campus IT requirements and choices? Consult these helpful guides to learn all about protecting your computer and personal info, using UW-Madison tech tools and more. Tech training for students… Continue Reading Information Technology ...

What I Wish I Knew Before Working in IT Technical Support ...

    https://www.rasmussen.edu/degrees/technology/blog/it-technical-support/
    “[Tech support] is as much figuring out what something isn’t, in order to figure out what it is,” says Christopher Bosma of LendUp. It may be tempting to jump and make an assumption about what is going wrong for the user, but that can end up being very inefficient.

What does a technical support specialist do? ‐ CareerExplorer

    https://www.careerexplorer.com/careers/technical-support-specialist/
    Apr 11, 2017 · A technical support specialist is someone who provides assistance and technical support to either businesses or consumers that are experiencing technical, hardware, or software issues. Some examples of these issues are slow performance, connection problems, and an …2.8/5

Important Skills for Tech Support Jobs

    https://www.thebalancecareers.com/tech-support-skills-list-2063774
    May 21, 2019 · More Tech Support Skills Accuracy. Administrative Skills. Phone Etiquette. Application Installations. Comprehending Technical Documents. Conducting Online Chats. Critical Thinking. Debugging. Decision Making. Documentation. End User …



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