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https://www.quicken.com/support/adding-chase-accounts-quicken
After it expires, you can follow the steps below to verify your information and allow Quicken to connect to your Chase accounts. Sign in to your Chase account at the Chase website. Click the profile icon in the upper right and select AccountSafe from the dropdown list.
https://community.quicken.com/discussion/7838358/cannot-download-transactions-from-chase-bank
Jan 07, 2019 · Called Chase and was told it was a Quicken problem so as a test downloaded to Excel and it did download to Excel so it appears to be a Quicken 2016 Home and Business problem. The last successful download was January 14, 2019 and there's 5 transactions since then.
https://community.quicken.com/discussion/7832711/chase-accounts-not-downloading-transactions
Dec 01, 2018 · Half way thru the activation in Quicken One Step Update, you should get an email from Chase, go to their website and check their secure message system for instructions, after doing what they tell you, return to Quicken and a DC connection should successfully finish.
https://community.quicken.com/discussion/7515254/chase-transactions-not-downloading
May 01, 2017 · On the other hand, Direct Connect makes a live direct connection to the bank's servers, bypassing the website. It is therefore more reliable and less likely to break. Chase offers both Direct Connect and Quicken Connect as options. As a general rule, you should always choose Direct Connect over Quicken Connect when available.
https://community.quicken.com/discussion/7838358/cannot-download-transactions-from-chase-bank/p2
Quicken uses Direct Connect to access Chase credit cards. This is the ideal connection method as it is fast, direct and reliable. Once you have the Chase account established in Quicken, you should be running an "Update Now" or "One Step Update" from within Quicken.
https://community.quicken.com/discussion/7838358/cannot-download-transactions-from-chase-bank/p3
Expect Chase to claim that it's a Quicken problem, not theirs. Banks always lie about the Quicken problems that THEY have caused. Just keep bugging them, and be sure that you're transferred to Online Support at Chase.
https://www.chase.com/business/online-banking/control-cash-flow
Directly connect your Chase accounts using your Personal Financial Management (PFM) software, like Quicken ® or QuickBooks ®. With Direct Connect PFM there is a monthly service fee of $9.95. There is no monthly fee for Premier Platinum Checking, Chase Private Client and Private Banking customers.
https://www.thebalance.com/downloading-transactions-directly-into-quicken-1294044
Financial institutions often passed this fee on to the customer. Most have stopped charging customers for Quicken transaction downloads. Check with your financial institutions before setting up transaction downloads to determine if you can do so for free, especially if you use a regional bank or credit union.
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