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https://www.splashtop.com/support
No hidden phone numbers, no automated agents, and no long hold times. We know how important it is to support your issue as soon as possible. Other remote access companies are notorious for long wait times and inaccessible agents. At Splashtop, our helpful support team can be easily reached by phone, email, and questions through our support site.
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360017848391-Splashtop-Streamer-and-Mac-OS-Mojave-10-14-
Splashtop Streamer and Mac OS Mojave (10.14) Some MacOS Mojave (10.14) users are experiencing that the Splashtop Streamer does not have the proper accessibility permissions. The video below will walk through how to fix this.
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230005407-Screen-Display-Issues
Dec 16, 2017 · Why is there only audio playback (no video) when I am watching a movie on my tablet/phone? Why I can't play some games or applications in Full Screen mode? Why does the mouse cursor flicker in Windows XP when Splashtop Remote is connected? What nVidia GeForce optimization does the Splashtop app support? Can I stream video and pictures to Apple TV?
https://support-splashtoppersonal.splashtop.com/hc/en-us/community/posts/222596787-Hi-I-want-to-use-the-video-out-feature-on-my-iPhone-does-splashtop-2-support-video-out-
Mar 03, 2013 · I will use apple's av connector adapter to connect to my tv from my iPhone 4. Will splashtop 2 support video out so that I can display my laptop screen running your sender software to the the iPhone to the tv?
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230005467-Why-can-t-I-play-some-games-or-movies-in-Full-Screen-mode-
Jul 03, 2018 · Splashtop personal now fullscreen support with AMD gpu, /but almost 2 second delay on the stream buuuuut if i use splashtop hd i get almost no latency issues but it will not work fullscreen.
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/115004435947-Install-Video-Part-1-Streamer
Aug 20, 2019 · Splashtop Personal June 14, 2019 07:05 Thanks for all the feedback, we hope our videos help our users through the setup process and improve their experience with Splashtop. If you run into any issues during the installation, please feel free to contact us.
https://www.splashtop.com/demo-videos
Video overviews of Splashtop Personal, Business, Remote Support and Education Solutions. Customer case studies. ... SOS On-Demand Support Attended quick support solution for IT support and help desk. ... Demo Videos. Product Overviews. Splashtop Business Access. Splashtop Remote Support. Splashtop …
https://support-splashtopenterprise.splashtop.com/hc/en-us
Welcome to Splashtop Customer Portal. If you are a new Splashtop user, please click on the [ LINK ] and follow the instructions to get started. To access your Splashtop Center trial license key, please click on [ LICENSE KEYS/TICKETS ] after you login and look for …
https://support-splashtopbusiness.splashtop.com/hc/en-us/community/posts/207638323-why-is-splashtop-business-so-slow-to-all-my-windows-clients
The splashtop client HEAVILY relies on the GPU of the machine to encode the remote session framebuffer. If the machines do not have a discrete video card with at least 256MB of ram, then it suffers. This means that Servers that are virtualized or other "Business Machines" will be slow to remotely support …
https://support-splashtoppersonal.splashtop.com/hc/en-us
Welcome to Splashtop Personal Support Splashtop 2 has been updated to Splashtop Personal since July 2013. With new Splashtop Personal , you’ll experience better quality and on-going function …
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/115004435947-Install-Video-Part-1-Streamer
Aug 20, 2019 · Splashtop Personal June 14, 2019 07:05 Thanks for all the feedback, we hope our videos help our users through the setup process and improve their experience with Splashtop. If you run into any issues during the installation, please feel free to contact us.
https://support-splashtoppersonal.splashtop.com/hc/en-us/community/posts/222596787-Hi-I-want-to-use-the-video-out-feature-on-my-iPhone-does-splashtop-2-support-video-out-
Mar 03, 2013 · I will use apple's av connector adapter to connect to my tv from my iPhone 4. Will splashtop 2 support video out so that I can display my laptop screen running your …
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/115004436007-Install-Video-Part-2-Client-app
Aug 20, 2019 · Step 2 Install the Personal app and connect.
https://www.splashtop.com/support
Other remote access companies are notorious for long wait times and inaccessible agents. At Splashtop, our helpful support team can be easily reached by phone, email, and questions through our support site. We don’t expect you’ll find any issues with Splashtop, but if you do, we’ll be ready to help.
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360017848391-Splashtop-Streamer-and-Mac-OS-Mojave-10-14-
Splashtop Streamer and Mac OS Mojave (10.14) Follow. Support ... The video below will walk through how to fix this. ... Does Splashtop work in safe mode? Does Splashtop support linux? Automatic Splashtop streamer updates; Copy and Paste clipboard; Can't find what you're looking for? Let us help you right now! Submit a request
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212723923-Experience-slow-screen-refresh-on-a-Windows-Server-2003-or-2008-?mobile_site=true
For Splashtop to work efficiently, the computer should have at least 256MB of video memory. This is easily met by most PCs and off-the-shelf graphics cards nowadays (where 1GB+ is not uncommon). But it may not be met by many servers out there where 8MB or 16MB of video memory is still the norm. The reason why Splashtop needs more video memory ...
https://support-splashtoppersonal.splashtop.com/hc/en-us
Welcome to Splashtop Personal Support. Splashtop 2 has been updated to Splashtop Personal since July 2013. With new Splashtop Personal, you’ll experience better quality and …
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230005447-What-NVIDIA-optimization-does-Splashtop-support-
Oct 19, 2016 · We at Splashtop have optimized our products for users who have a NVIDIA GeForce/Quadro graphics card in their computer and/or a Tegra 2 CPU in their tablet.What this translates to is higher frame rates and lower lag time that will lead to a better experience for all remote desktop usages, especially multimedia.
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212723663-How-do-I-use-Splashtop-Business-Access-Splashtop-Remote-Support-or-Splashtop-On-Demand-Support-
How do I do remote support using Splashtop? What are the differences between Splashtop Business Access and Splashtop Remote Support? On-Demand Support. How do I do on-demand support? (using Splashtop On-Demand Support) Why doesn't SOS run on my customer's computer? Deployment. How do I set up the computers that I want to access remotely?
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360021851931-Session-Recording
Supported Splashtop subscription Business Access (Pro) Remote Support (Plus or Premium) Splashtop On-Demand Support (basic SOS, SOS+10, or SOS+Unlimited) Steps. Connect to the remote computer; Click on the record button Do what you need to do; Click on the stop record button Video file is stored on local computer, Splashtop Business (purple ...
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230005447-What-NVIDIA-optimization-does-Splashtop-support-
We at Splashtop have optimized our products for users who have a NVIDIA GeForce/Quadro graphics card in their computer and/or a Tegra 2 CPU in their tablet.What this translates to is higher frame rates and lower lag time that will lead to a better experience for …
https://support-splashtoppersonal.splashtop.com/hc/en-us/categories/204183547-Frequently-Asked-Questions
Frequently Asked Questions. Entry point. ... What NVIDIA optimization does Splashtop support? Why can't I play some games or movies in Full Screen mode? Why is there only audio playback (no video) when I am watching a movie on my tablet/phone? Why do I …
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230004607-How-can-I-get-the-best-performance-from-using-Splashtop-Personal-Splashtop-2-
Dec 27, 2019 · On my home machine I connect to the streamer and all is good and then every 5 - 7 secs the screen does a speedup thing and now my audio is not in sync. It keeps doing this and the audio get more and more out of sync. Hard to work in video editing or anything else when I'm getting this speed up thing and audio goes out of sync.
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230004727-Limitations-of-the-Blank-Screen-feature-in-Windows-Mac
Limitations of the "Blank Screen" feature in Windows & Mac Splashtop Personal February 02, 2019 08:12. Follow. Windows Computers ... DPMS BIOS/video driver support required (Surface 3 may not support) ... What NVIDIA optimization does Splashtop support? Why do I see a black/green screen on my tablet/phone?
https://community.spiceworks.com/topic/1947496-most-secure-remote-desktop-access-solution-without-vpn
Dec 26, 2016 · Please check out Splashtop Remote Support. I'm sure you will be delighted with its high performance and cost effectiveness. Splashtop came from the consumer world where users were even streaming their favorite 3D remote games (WoW, Skyrim, etc.), HD movie, etc.. Over 30k+ MSPs have switched to Splashtop from various solutions.
https://www.splashtop.com/what-is-remote-access
Splashtop Business Access is great at helping you stay productive with tools like remote printing, file transferring, multi monitor support, and remote wake. You can control your work computer in real-time, in high definition quality and sound. If this sounds right for you, you can learn more at Splashtop Business Access and start a free trial now.
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230009207-System-Requirements
No fall back for Splashtop downtimes. - Why is it not mentioned that the system requirements also include a Splashtop account. For people who do not want to involve 3rd parties when they remotely access their computer, this is a really bad update because Splashtop needs …
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212724923-How-do-I-set-up-two-step-verification-
Once checked, users will be prompted to set up two-step verification the next time they try to log in. Notes. Two-step verification applies when logging into my.splashtop.com or the Splashtop Business app. Two-step verification requires the use of an authenticator app. Text messaging is not supported.
https://support-splashtopbusiness.splashtop.com/hc/en-us/community/posts/207638323-why-is-splashtop-business-so-slow-to-all-my-windows-clients
I agree with the fact that Splashtop support should have this problem clearly and openly posted on their site as a known issue. Especially for such a simple problem. Splashtop uses the remote PC's GPU (the graphics card) to maximize speed and it does make sense.
https://support-splashtopbusiness.splashtop.com/hc/en-us
Welcome to Splashtop Business Support! ... Find out more about popular features, best practices, and deployment options. ... tips. Official Announcements. New features, fixes, and other important announcements. Promoted articles. How to Set Up Splashtop Remote Support Premium: 1-to-Many Actions. Setting up 1-to-Many Actions To use 1-to-Many A
https://www.youtube.com/watch?v=du2vUzwZnmQ
Jan 07, 2013 · How to setup Splashtop Streamer on your computer in prepartion to use Splashtop on your iPad ... Find out why Close. ... Best Remote Desktop App with Great Audio and Video Support - …
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230005887-Why-isn-t-there-any-sound-being-streamed-to-my-iPad-
Nov 30, 2018 · Many users don't know that iOS will only allow playing sound from an internal music app, and will mute the sound being played by other apps. In this case, you can hear the sound from the iPad's internal app, but won't be able to hear the sound from another app like Splashtop.
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